Project Coordinator

HireTalent - Staffing & Recruiting Firm; Saint Paul (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

HireTalent is seeking a Service Designer / Project Coordinator to manage utility service installation projects from the initial customer call through final billing.

You will talk with builders and homeowners to scope work, perform design tasks using GIS tools, and coordinate scheduling with field crews while supporting construction teams and handling billing queries. This is a hands-on role in a growing utility environment.

Qualifications

• Strong computer skills and ability to learn new software quickly.
• Excellent communication and a customer-service mindset.
• Serious organization with ability to juggle multiple projects.
• Solid problem-solving and follow-through.
• Comfortable collaborating with field crews, internal teams, and external customers.

Responsibilities

• Review incoming customer service requests and project notifications.
• Talk directly with builders and homeowners to scope the work.
• Complete design work using GIS mapping tools.
• Create work orders and coordinate scheduling with field crews.
• Support crews and answer questions during construction.
• Review completed work and verify documentation.
• Calculate project costs, generate invoices, and resolve billing questions.
• Run several projects at once, start to finish.

Skills

Communication

Organization

Customer service mindset

Problem solving

Multitasking

Collaboration

Tools

GIS mapping

SAP

AutoCAD

Smallworld

Job description

We're hiring a Service Designer / Project Coordinator to manage utility service installation projects from the first customer call all the way through final billing. If you like owning your projects, talking to people, and seeing real infrastructure get built this one's for you.

What you'll be doing

• Review incoming customer service requests and project notifications
• Talk directly with builders and homeowners to scope the work
• Complete design work using GIS mapping tools
• Create work orders and coordinate scheduling with field crews
• Support crews and answer questions during construction
• Review completed work and verify documentation
• Calculate project costs, generate invoices, and resolve billing questions
• Run several projects at once, start to finish

What we're looking for

• Strong computer skills and the ability to pick up new software quickly
• Excellent communication and a genuine customer-service mindset
• Serious organization you can juggle multiple projects without dropping one
• Solid problem-solving and follow-through
• Comfortable collaborating with field crews, internal teams, and external customer

Nice to have (not required - we'll train)

• Utility industry experience
• GIS exposure (Smallworld a plus)
• AutoCAD or similar design software

Why this role

• Work on real utility infrastructure projects
• Hands-on exposure to GIS and SAP systems
• Great entry point into the utility industry with room to grow