Utility Service Designer

System One; White Bear Lake (MN); Hybrid; USD 39,000 - 4,339,000; Full time

Job summary

System One seeks a Utility Service Designer for a 4 month contract in White Bear Lake, MN. Hybrid onsite/remote work; hours shifted with customer business hours. You will handle design projects from initiation to billing, review SAP notifications, gather client requirements, create SAP work orders, and support field crews.

Preferred: SAP/GIS familiarity, strong communication, multi-project management, and organizational skills. Utility experience is a plus but not required.

Qualifications

• Strong computer proficiency; SAP/GIS exposure preferred.
• Customer communication skills.
• Ability to manage multiple projects simultaneously.
• Organizational skills.
• Problem-solving ability.
• Communication skills.
• Customer service mindset.
• Adaptability.
• Familiarity with utility industry concepts is a plus.

Responsibilities

• Manage utility service design projects from initiation through billing.
• Review customer notifications in SAP.
• Communicate with customers to gather requirements.
• Create work orders in SAP and prepare invoices.
• Assist field crews and coordinate with coordinators and stakeholders.

Job description

Job Title: Utility Service Designer
Location: White Bear Lake, Minnesota
Type: 4 month Contract
Compensation: $28.00 - $31.50
Work Model: Hybrid – onsite and remote
Hours: Tuesday–Thursday onsite; Monday & Friday remote; flexible start times (many start around 7 AM) as long as available during customer business hours.

Responsibilities

• Manage utility service design projects from initiation through billing
• Review customer notifications in SAP
• Communicate with customers to gather requirements
• Complete design work in Smallworld GIS
• Coordinate with work coordinators to schedule field crews
• Support crews during execution and answer field questions
• Create work orders in SAP
• Review completed work and as-built diagrams
• Calculate billable amounts and generate invoices
• Finalize billing and respond to customer billing questions
• Manage multiple projects simultaneously and maintain organization across tasks
• Coordinate with work coordinators, field crews, customers, and internal stakeholders

Requirements

• Strong computer proficiency (SAP/GIS exposure preferred)
• Customer communication skills
• Ability to manage multiple projects
• Organizational skills
• Problem-solving ability
• Communication
• Customer service mindset
• Organization
• Adaptability
• Ability to juggle multiple tasks
• Utility experience preferred but not required
• Customer service, construction, or technical coordination backgrounds are strong fits
• Utility industry exposure (nice to have)
• GIS or AutoCAD familiarity (nice to have)
• SAP experience (nice to have)
• Construction or infrastructure coordination experience (nice to have)
• Experience working with customers directly
• Experience managing multiple projects simultaneously
• Comfort learning software systems (GIS/SAP)
• Availability for hybrid work schedule

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1
Ref: #192-Precision San Antonio