Project Coordinator

Benshaw, Inc.; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Benshaw, Inc. is seeking a detail-oriented Project Coordinator to support the Project Management and Sales teams on engineering and manufacturing projects.

This role focuses on coordinating documentation, tracking timelines, and communicating with customers to keep projects moving smoothly from order entry through execution. The Project Coordinator will act as a primary liaison between Project Management, Sales, Engineering, Operations, and customers, driving accuracy, efficiency, and a superior

Qualifications

• 2+ years of project coordination or related operational support experience.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication abilities.
• Experience with ERP/CRM systems and project tracking tools.

Responsibilities

• Provide administrative and coordination support to Project Managers and Sales across multiple projects.
• Maintain accurate project records, schedules, and documentation in ERP/CRM systems.
• Track milestones, deliverables, and deadlines; escalate risks as needed.
• Support order processing, contract documentation, and customer communications.
• Coordinate with cross-functional teams and prepare status reports for leadership.

Skills

Project coordination

Administrative support

Communication skills

MS Office proficiency

ERP/CRM experience

Documentation & records

Education

Associate’s or Bachelor’s degree in Business/PM/Engineering

Tools

MS Office Suite

ERP systems

CRM systems

Project tracking tools

Job description

Position Summary

Benshaw is seeking a detail-oriented and highly organized Project Coordinator to support Project Management and Sales teams with administrative, coordination, and operational tasks across complex engineering and manufacturing projects. This role plays a critical part in ensuring projects move efficiently from order entry through execution by managing documentation, tracking timelines, coordinating internal stakeholders, and supporting customer communication.

The Project Coordinator will serve as a key liaison between Project Management, Sales, Engineering, Operations, and customers, helping drive accuracy, efficiency, and exceptional customer experience throughout the project lifecycle.

Key Responsibilities

Project & Administrative Support

• Provide administrative and coordination support to Project Managers and Sales teams across multiple concurrent projects.
• Assist with project kickoff preparation, documentation, and internal communication.
• Maintain accurate project records, schedules, and documentation within ERP, CRM, and project management systems.
• Track key milestones, deliverables, and deadlines, escalating risks or delays as needed.

Sales & Order Support

• Support Sales with order processing, contract documentation, and customer communications.
• Assist with proposal documentation, pricing coordination, and customer correspondence.
• Ensure accuracy of project handoff from Sales to Project Management.

Cross-Functional Coordination

• Coordinate with Engineering, Operations, Supply Chain, and Finance to ensure alignment on project requirements and timelines.
• Schedule meetings, prepare agendas, and document action items.
• Support internal and external stakeholder communication throughout the project lifecycle.

Reporting & Process Improvement

• Prepare project status reports, dashboards, and documentation for leadership and stakeholders.
• Identify opportunities to improve project coordination, documentation, and administrative processes.
• Support continuous improvement initiatives within Project Management and Sales operations.

Qualifications

Required

• 2+ years of experience in project coordination, administrative support, sales support, or operations in a technical or manufacturing environment.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience working with ERP/CRM systems and project tracking tools.

Preferred

• Associate’s or Bachelor’s degree in Business, Project Management, Engineering, or a related field (or equivalent experience).
• Experience in manufacturing, engineering, industrial equipment, or technical environments.
• Familiarity with project management methodologies and terminology.
• Ability to interpret technical documentation and drawings.
• Experience supporting cross-functional teams in a fast-paced environment.