Project Coordinator

Johnson Controls, Inc.; Dublin (OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive starting pay

Paid training

Global advancement opportunities

Referral bonuses

Medical, dental, and vision insurance

401(k) with company match

Short-Term and Long-Term Disability

Wellness Program

Job summary

Johnson Controls, Inc. is seeking an on-site Installation/Project Support Specialist in Dublin, OH. You will coordinate, document, and order equipment for install base projects, supporting fire alarm, suppression, and sprinkler operations.

You will perform day-to-day administrative and project tasks, validate details at kickoff, and work with PMs and Sales to keep projects on track. The role includes a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Experience in a high-volume, customer-service environment is a plus.
• Ability to prioritize, multitask, and meet deadlines with strong written and verbal communication.

Responsibilities

• Validate project details at kickoff to ensure accuracy in the system.
• Coordinate and follow up with Sales regarding project bookings for missing information/documentation.
• Set up prevailing wage projects/submit to CP tracker.
• Process CCIP/OCIP project enrollments and monthly reporting.
• Ship and track material-only sale projects and manage purchase orders.
• Release material shipments per PM request and track RMAs.
• Assist PMs with billing forms and invoice credits; support Billing with inquiries.
• Serve as Dispute Champion for AR disputes and coordinate closeout documents.
• Attend weekly WIP meetings and manage AP disputes/PO on-hold reviews.

Skills

MS Office proficiency

Communication skills

Organizational skills

Time management

Customer service experience

Background check readiness

Valid driver’s license

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Be part of the future with us!

We are one team, committed to working collaboratively to create purposeful solutions that move the world forward. Join our diverse team of top talent - bring your skills, and we’ll give you the space and opportunities to grow, contribute, and succeed. Together, we make a difference.

What You Will Do

In this role, you will support the Installation Managers and Project Managers with coordination, documentation, and equipment ordering for Install base projects. This includes day-to-day administrative and project support for fire alarm, suppression, and sprinkler operations.

What We Offer

• Competitive starting pay
• Paid training
• Global advancement opportunities
• Referral bonuses
• Comprehensive benefits, including:
• o Medical, Dental, and Vision Insurance
• o Health Savings Account (HSA)
• o Life Insurance
• o 401(k) with company match
• o Short-Term and Long-Term Disability
• o Employee Assistance Program
• o Wellness Program
• o And more!

How You Will Do It

• Validate project details at kickoff to ensure accuracy in the system
• Coordinate and follow up with Sales regarding project bookings for missing information/documentation
• Set up prevailing wage projects/submit to CP tracker
• Process CCIP/OCIP project enrollments
• Submit monthly CCIP/OCIP reporting
• Ship and track material-only sale projects
• Create and receive purchase orders for subcontractors and material vendors
• Release material shipments per PM request
• Process and track RMAs
• Submit/track necessary material cost transfers
• Assist PMs with special billing forms and invoice credits
• Support the Billing team with invoicing questions
• Serve as Dispute Champion for the Install department by resolving or escalating AR disputes
• Coordinate delivery of closeout documentation
• Attend weekly Work in Progress (WIP) meetings
• Manage Accounts Payable disputes, issues, and PO-on-hold reviews

• Perform other duties as assigned to support project and department operations

What We Look For

Required - This is Full Onsite role

• Proficiency in Microsoft Windows, Word, Excel, and PowerPoint
• Valid driver’s license with a good driving record
• High school diploma or equivalent
• Strong ability to prioritize and multitask with strict adherence to deadlines
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Ability to pass a pre-employment background check and drug screen
• Positive attitude, punctuality, and accountability
• Customer service experience

Preferred

• Associate’s degree
• 2–3 years of relevant experience
• Experience in a high-volume, customer‑service-oriented environment

HIRING HOURLY RANGE: $23.55 - $32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your

background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.