Project Assistant

Vertisystem (A MOURI Tech Company); Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Vertisystem, a MOURI Tech Company, is hiring a Program Assistant in Boston for 100% onsite work. The role supports housing stability programs, working with internal teams, clients, and community stakeholders to ensure smooth day-to-day operations and high-level customer service.

The ideal candidate is organized, detail-oriented, and comfortable handling data and office systems across multiple tasks with minimal supervision. Experience in public administration or housing-related fields is a plus.

Qualifications

• 2+ years of full-time or equivalent part-time administrative experience.
• Strong communication, interpersonal, organizational, and follow-up skills.
• Strong attention to detail and ability to manage multiple priorities.
• Ability to initiate and complete moderately complex projects with minimal supervision.
• Good judgment and strong attention to detail.
• Experience in public administration, housing, program management, or real estate is preferred.
• Proficiency with office and computer applications, including Microsoft Word and Excel.
• Experience with Salesforce and Google Workspace is preferred.

Responsibilities

• Provide information and assistance to clients and community members by phone, email, and in person.
• Support workshops, outreach activities, and other program-related initiatives.
• Provide administrative support for programs, contracts, and projects.
• Perform data entry and maintain electronic and hard-copy files.
• Prepare bulk mailings, advertisements, email communications, and other outreach materials.
• Assist with Requests for Proposals (RFPs), service orders, contracts, invoices, and payments.
• Prepare and track enrollment and program commitment forms.
• Track and report on program budgets, production, and performance metrics.
• Conduct research and prepare reports, presentations, and other materials as requested.
• Coordinate with other teams to support telephone coverage and program activities.
• Provide administrative assistance to other teams or divisions as needed.
• Perform other related duties as assigned.

Skills

Communication

Organizational skills

Attention to detail

Multitasking

Project management

Customer service

Tools

Microsoft Word

Excel

Salesforce

Google Workspace

Job description

Work Arrangement:

100% Onsite – Hybrid/Remote work is not available

Description

We are seeking a Program Assistant to provide administrative and program support for housing stability programs and operations. This position will work closely with internal teams, clients, and community stakeholders to support day-to-day program activities and provide a high level of customer service.

The ideal candidate is organized, detail-oriented, comfortable working with data and office systems, and able to manage multiple administrative tasks with minimal supervision.

Key Responsibilities

• Provide information and assistance to clients and community members by phone, email, and in person.
• Support workshops, outreach activities, and other program-related initiatives.
• Provide administrative support for programs, contracts, and projects.
• Perform data entry and maintain electronic and hard-copy files.
• Prepare bulk mailings, advertisements, email communications, and other outreach materials.
• Assist with Requests for Proposals (RFPs), service orders, contracts, invoices, and payments.
• Prepare and track enrollment and program commitment forms.
• Track and report on program budgets, production, and performance metrics.
• Conduct research and prepare reports, presentations, and other materials as requested.
• Coordinate with other teams to support telephone coverage and program activities.
• Provide administrative assistance to other teams or divisions as needed.
• Perform other related duties as assigned.

Minimum Qualifications

• 2+ years of full-time or equivalent part-time administrative experience.
• Strong communication, interpersonal, organizational, and follow-up skills.
• Strong attention to detail and ability to manage multiple priorities.
• Ability to initiate and complete moderately complex projects with minimal supervision.
• Good judgment and strong attention to detail.
• Experience in public administration, housing, program management, or real estate is preferred.
• Proficiency with office and computer applications, including Microsoft Word and Excel.
• Experience with Salesforce and Google Workspace is preferred.
• Comfortable working with desktop, mobile, and web-based platforms.

Candidates must be Boston residents. Candidates residing in Boston neighborhoods such as Roxbury, West Roxbury, Mattapan, Quincy, or Dorchester are eligible.

This is a fully onsite position in Boston, MA. Hybrid or remote work is not available.