Program & Training Operations Coordinator

JMD Technologies Inc.; Waltham (MA); Hybrid; USD 41,000 - 48,000; Part time

Job summary

JMD Technologies Inc. in Waltham, MA is seeking a Learning Program & Training Operations Coordinator to support educational programs, new-hire training, and learning platforms.

This role demands strong coordination, organization, and stakeholder management across multiple teams. You will manage training sessions, content, surveys, dashboards, and reporting, while ensuring timely communication and data accuracy.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Proven experience coordinating educational/training programs.
• Strong organizational, communication, project-management and time-management skills.
• Experience with learning platforms or educational technology.

Responsibilities

• Coordinate educational programs and training sessions.
• Manage new-hire training: materials, scheduling, logistics, and communication.
• Coordinate meetings, action items, and stakeholder follow-ups.
• Support participants and instructors with learning-related questions.
• Administer learning platforms: user profiles, assets, reporting, data analysis, troubleshooting.
• Upload, organize, and maintain educational content.
• Create and distribute surveys and manage dashboards.
• Track multiple projects, schedules, resources, and priorities with accuracy.

Skills

Organizational skills

Project management

Time management

Communication

Interpersonal skills

Education

Bachelor’s degree

Tools

Microsoft Office

SharePoint

Learning platforms/EdTech

Job description

Role: Learning Program & Training Operations Coordinator

Location: Waltham, MA — Hybrid (3 days onsite / 2 days remote)

Employment Type: Contract

Duration: 12+ months

Status: Accepting Candidates

About the Role

We are seeking a Learning Program & Training Operations Coordinator to support educational programs, new-hire training, learning platforms, and training operations. This role requires strong coordination, organization, communication, and stakeholder-management skills.

Key Responsibilities

• Coordinate educational programs and training sessions.
• Manage new-hire training, including materials, scheduling, logistics, and ongoing communication.
• Coordinate training sessions, meetings, action items, and stakeholder follow-ups.
• Support participants and instructors with learning-related questions and issues.
• Administer learning platforms, including user profiles, asset tracking, reporting, data analysis, and troubleshooting.
• Upload, organize, and maintain educational content.
• Create and distribute surveys and manage survey dashboards.
• Track multiple projects, schedules, resources, and priorities while maintaining accuracy and attention to detail.
• Collaborate with internal and external stakeholders to ensure smooth program execution.

Qualifications

• Bachelor’s degree with 3–5 years of relevant experience.
• Experience coordinating educational programs, training sessions, or learning programs.
• Strong organizational, communication, project-management, and time-management skills.
• Experience working with learning platforms or educational technology.
• Strong analytical, problem-solving, and interpersonal skills.
• Proficiency with Microsoft Office, including Outlook, PowerPoint, Word, Excel, and SharePoint.
• Ability to work independently and proactively while managing multiple priorities.

Compensation

Estimated hourly range: $30–$35/hr on W-2

Final rate will be based on skills, experience, and interview results.