Program Technician III

California Department of Justice; Sacramento (CA); Hybrid; USD 4,300 - 5,400; Full time

Job summary

California Department of Justice in Sacramento is seeking a Program Technician III to monitor, research, and analyze issues related to electronic arrest record transmissions. The role supports law enforcement agencies with transmission problems and requires deep knowledge of JADE, ACHS, and related California criminal justice systems.

The incumbent will prepare Monthly Utilization Reports, assist in developing training manuals, and conduct one-on-one staff training within a hybrid work

Qualifications

• Thorough knowledge of JADE, ACHS, and related California criminal justice processes.
• Ability to analyze electronic transmissions of arrest records and report problems.
• Experience training or mentoring staff is a plus.

Responsibilities

• Monitor, research, and analyze problems with electronic arrest record transmissions.
• Provide consultation to submitting law enforcement agencies on transmission and reporting issues.
• Prepare Monthly Utilization Reports (MUR) and assist in training material development; conduct one-on-one training.

Skills

JADE proficiency

ACHS familiarity

Analytical skills

Job description

Job Description and Duties

Under the general direction of the Supervisor I, the Program Technician (PT) III in the Record Support Section (RSS) is responsible for monitoring, researching, and analyzing problems associated with the electronic transmissions of arrest records. The PT III provides consultation to submitting law enforcement agencies regarding transmission and reporting problems. The PT III must have a thorough knowledge of the criminal and applicant fingerprint processes, California criminal justice system, bureau policies and procedures, and the capabilities of the Justice Automated Data Exchange (JADE), the Automated Criminal History System (ACHS), Batch Processor, APP Processor, Global Transaction Controller (GTC), and Display Queue (DQ). In addition, the PT III prepares and maintains monthly utilization reports (MUR) for the Program, assists in the development of training manuals, and performs one-on-one training of new or existing staff.

Job Description and Duties

Under the general direction of the Supervisor I, the Program Technician (PT) III in the Record Support Section (RSS) is responsible for monitoring, researching, and analyzing problems associated with the electronic transmissions of arrest records. The PT III provides consultation to submitting law enforcement agencies regarding transmission and reporting problems. The PT III must have a thorough knowledge of the criminal and applicant fingerprint processes, California criminal justice system, bureau policies and procedures, and the capabilities of the Justice Automated Data Exchange (JADE), the Automated Criminal History System (ACHS), Batch Processor, APP Processor, Global Transaction Controller (GTC), and Display Queue (DQ). In addition, the PT III prepares and maintains monthly utilization reports (MUR) for the Program, assists in the development of training manuals, and performs one-on-one training of new or existing staff.

You will find additional information about the job in the Duty Statement.

Duty Statement

Position Details

Job Code #:

JC-528419

Position #(s):

420-761-9929-056

Working Title

Program Technician III

Classification

PROGRAM TECHNICIAN III

$4,329.00 - $5,425.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

Work Shift

Day Shift

Work Week

Monday - Friday

Department Information

This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Record Management Branch, Criminal Record Expedite & Support Program, Record Support Section.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the Department, please visit the Attorney General's website at www.oag.ca.gov .

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Benefits of working for the State of California

• Work-life balance
• 11 paid holidays
• Flexible paid leave options
• Consistent wage increases
• Pension retirement
• Job stability
• Health/Dental/Vision Insurance
• Public Service Loan Forgiveness (PSLF) and more!