Program Technician II

California Department of Justice; Sacramento (CA); Hybrid; USD 42,776 - 53,612; Full time

Benefits offered by this job

Work-life balance

11 paid holidays

Flexible paid leave options

Consistent wage increases

Pension retirement

Job stability

Health/Dental/Vision Insurance

Public Service Loan Forgiveness

Job summary

A state government agency in Sacramento seeks a Program Technician II to process sensitive documents within the Automated Archive System. The ideal candidate will have attention to detail and be familiar with the criminal justice system. This entry-level role offers a hybrid work model and benefits including health insurance and retirement plans. Salary ranges from $3,833.00 to $4,804.00 monthly.

Qualifications

• Entry level position requiring knowledge of the criminal justice system.
• Ability to process sensitive documents accurately.
• Experience with verification and error resolution.

Responsibilities

• Process complex documents for the Automated Archive System.
• Monitor and resolve issues within scanning applications.
• Train and review work produced by staff.

Skills

Knowledge of automated systems

Attention to detail

Familiarity with criminal justice processes

Job description

Join to apply for the Program Technician II role at California Department of Justice

Base pay range

Salary: $3,833.00 - $4,804.00

Job Description And Duties

The Program Technician (PT) II in the Imaging and Record Services Section processes the more complex and sensitive documents and workflows for entry into the Automated Archive System (AAS). The PT II also monitors and processes the Verification, Error Resolution, Expedite, and Final Resolution Queues within the primary scanning application, the Justice Electronic Document Imaging (JEDI) system. The PT II performs various inquiries and activities into the Automated Criminal History System, AAS, Folder Control System, and JEDI, in addition to various tasks related to the processing of fingerprint cards. The PT II must determine the completeness and accuracy of criminal history source documents and be familiar with the criminal justice system and reporting processes for criminal history. The PT II also provides training and secondary verification review of work produced by various levels of staff in the section, ensuring the final product meets content requirements as needed on the multiple workflows and processes.

Position Details

• Job Code #: JC-489331
• Position #(s): 420-761-9928-XXX
• Working Title: Program Technician II
• Classification: PROGRAM TECHNICIAN II
• Salary Range: $3,833.00 - $4,804.00
• # of Positions: 4
• Work Location: Sacramento County
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Work Shift: Day Shift
• Work Week: Monday - Friday
• Department: California Justice Information Services Division, Bureau of Criminal Information & Analysis, Records & Biometric Identification Branch, Imaging & Live Scan Program, Imaging & Record Services Section

Benefits of working for the State of California

• Work-life balance
• 11 paid holidays
• Flexible paid leave options
• Consistent wage increases
• Pension retirement
• Job stability
• Health/Dental/Vision Insurance
• Public Service Loan Forgiveness (PSLF) and more!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: Law Enforcement

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR