Program Technician

State of California; California (MO); On-site; USD 37,006 - 49,728; Full time

Job summary

The State of California is seeking a Program Technician I to perform entry-level duties in the Quality Update and Expedite Section. The role involves reviewing documents, resolving errors, and ensuring compliance with legal requirements.

The position is designated for telework for eligible applicants and requires strong computer skills and attention to detail. Ideal candidates will possess good communication abilities and a keen interest in the criminal justice system.

Qualifications

• Ability to exercise safe practices while dealing with confidential information.
• Ability to follow oral and written instructions, policies, and procedures.
• Ability to work independently or as part of a team.

Responsibilities

• Review and analyze source documents for updates.
• Process documents in error resolution.
• Identify data not conforming to legal requirements.

Skills

Attention to detail

Strong computer skills

Good written and verbal communication skills

Job description

Job Posting: Program Technician I

Salary: $3,316.00 - $4,456.00 per Month.

Job Description and Duties

The Program Technician (PT) in the Quality Update and Expedite Section (QUES) is an entry-level technician. The PT performs increasingly difficult duties associated with the update of information into the Automated Criminal History System (ACHS). This includes reviewing and analyzing source documents for update, processing documents in error resolution, disseminating data, identifying data not conforming to legal and procedural requirements, and initiating action to resolve problems.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 517933 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Desirable Qualifications

• Ability to exercise safe practices while dealing with confidential information.
• Ability to follow oral and written instructions, policies, and procedures.
• Ability to work independently or as part of a team.
• Ability to key data for long periods of time (8 hour shift).
• Strong attention to detail.
• Strong computer skills.
• Maintain good and dependable work attendance and punctuality.
• Interest in the criminal justice system.
• Good written and verbal communication skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.