PROGRAM TECHNICIAN III

State of California; California (MO); Hybrid; USD 48,000 - 748,000; Full time

Job summary

The California Department of Justice, California Justice Information Services Division, Bureau of Criminal Information and Analysis, Applicant & Record Quality Services Branch, Research Reconciliation & Resolution Section invites applications for a Program Technician III.

Under general direction, the PT III analyzes and interprets criminal history documents and resolves complex errors prior to entry into the California Automated Criminal History System.

Qualifications

• Ability to exercise good judgment, flexibility, and diplomacy.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Accurately interpret and apply penal code statutes and case law.
• Strong knowledge of the criminal justice process and criminal history information.
• Maintain confidentiality on sensitive issues and collaborate with staff and DOJ clients.

Responsibilities

• Analyzes and interprets criminal history documents and resolves complex errors prior to submission for entry into the California Automated Criminal History System.

Job description

$4,329.00 - $5,589.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/6/2026

Under general direction of the Supervising Program Technician III, the Program Technician (PT) III in the Research Reconciliation & Resolution Section analyzes and interprets criminal history documents and resolves all complex errors or omissions prior to submission for entry into the California Automated Criminal History System. The PT III must have a thorough knowledge of various statutory code sections and the criminal justice process.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN III

# of Positions: 1

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: Day Shift

Work Week: Monday - Friday

Department Information

This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Research Reconciliation & Resolution Section.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

Additional Salary Information: Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov .

Special Requirements

A fingerprint check is required.

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to exercise good judgment, and act with flexibility and diplomacy.
• Excellent written and verbal communication skills and a demonstrated history of good work habits.
• Ability to work independently and as a member of a team to accomplish program objectives.
• Accurately interpret and apply penal code (PC) statutes and case law, as well as policies and procedures.
• Strong knowledge of the criminal justice process and experience with criminal history information.
• Ability to maintain confidentiality on sensitive issues, work cooperatively as a team, and maintain professional relationships with department staff and DOJ clients.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

Human Resources Contact:
Satnam Shergill
(000) -
[e-mail]

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.