PROGRAM TECHNICIAN III

State of California; California (MO); Hybrid; USD 48,000 - 62,000; Full time

Job summary

State of California is seeking a Program Technician III in the Quality Update and Expedite Section to support the Automated Criminal History System and related processes. The role involves developing and maintaining CORP manuals, analyzing policy changes, and preparing management reports.

Qualified candidates will have strong written and verbal communication, the ability to work with minimal supervision, and experience in criminal history record procedures.

Qualifications

• Ability to analyze and synthesize information from multiple sources.
• Strong written and oral communication skills.
• Ability to work under general direction and follow established procedures.

Responsibilities

• Performs analytical duties supporting ACHS, CORP, and related systems.
• Develops, revises, and maintains procedural manuals in the Criminal Offender Record Program (CORP).
• Identifies policy changes and assesses their impact on procedures.
• Prepares reports and conducts surveys; provides recommendations to management and clients.
• May provide formal classroom and one-on-one training to new and current employees.

Job description

$4,329.00 - $5,589.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/12/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Under general direction, the Program Technician (PT) III in the Quality Update and Expedite Section (QUES) performs a variety of analytical duties in support of and update to the Automated Criminal History System (ACHS), the Applicant and Criminal Card Scan, No Longer Interested (NLI) Desktop Processor, and the Automated Archive System (AAS). The PT III develops, revises, and maintains procedural manuals in the Criminal Offender Record Program (CORP) and identifies changes in policy to determine impact on procedures. Performs completed staff work, conducts surveys, and prepares reports; consults with client agencies, Department management and support staff regarding their needs and makes appropriate recommendations as it relates to the update of ACHS. The PT III may provide formal classroom and one-on-one training of new and current employees. The PT III must have a thorough knowledge of the CORP, criminal and applicant update processes, the California criminal justice system, Bureau policies and procedures, and the capabilities of ACHS. The PT III must also possess strong written and oral communication skills and have the ability to display tact and guidance to trainees and supervision alike.

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN III

# of Positions: 1

Telework

Hybrid

Job Type

Permanent, Full Time

Work Shift

Day Shift

Work Week

Monday - Friday

Department Information

This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Record Management Branch, Criminal Record Expedite & Support Program, Quality Update & Expedite Section.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov .

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit.The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR .

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 533098 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to follow oral and written instructions, policies, and procedures.
• Maintain good and dependable work attendance and punctuality.
• Interest in the criminal justice system.
• Strong written and verbal communication skills.
• Ability to work independently or as part of a team.
• Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents.
• Ability to analyze and research data.
• Ability to key data for long periods of time (8-hour shift).

Benefit information can be found on the CalHR website and the CalPERS website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.