Program Support Specialist, Mental Health Services

U.S. Department of Veterans Affairs; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Program Support Assistant (OA) to perform a range of administrative and clerical duties in support of Mental Health Service units, including Psychiatry/Medical Director, Psychology/Behavioral Health, Nursing, and Homeless Center Programs.

Responsibilities include document preparation, mail and workflow management, reception duties, scheduling consults, office procedures, travel arrangements, HR requests, and basic IT support.

Qualifications

• Specialized experience required at GS-05 level in mail handling, routing, and office operations.
• Experience with office automation systems and IT work orders.

Responsibilities

• Document and Report Preparation: Creates, edits, and finalizes a wide range of documents and correspondence.
• Mail, Correspondence, and Workflow Management: Screens and routes incoming mail, coordinates workflow.
• Reception and Communication Duties: Receives calls and visitors, provides information, refers inquiries.
• Liaison for consult scheduling and referrals; maintains rotational schedules.
• Administrative Office Support: Maintains procedures, files, calendars, records; guides staff; arranges travel.
• Alternate ADPAC Functions: Provides IT troubleshooting, submits work orders, formats documents for web posting.
• Meeting and Conference Coordination: Schedules, coordinates, prepares meetings; records minutes.

Job description

The U.S. Department of Veterans Affairs seeks a Program Support Assistant (OA) to perform a range of administrative and clerical duties in support of Mental Health Service units, including Psychiatry/Medical Director, Psychology/Behavioral Health, Nursing, and Homeless Center Programs.

Responsibilities include document preparation, mail and workflow management, reception duties, scheduling consults, office procedures, travel arrangements, HR requests, and basic IT support.