Program Support Specialist

AppleOne Employment Services; Columbia (SC); On-site; USD 17,000 - 24,000; Full time

Job summary

AppleOne Employment Services in Columbia, SC is seeking a Program Support Specialist for a full-time, onsite role supporting referrals, documentation review, data entry, and courteous customer service within a professional government environment.

The ideal candidate will be dependable, detail-oriented, and comfortable working with information, records, and computer systems in a structured, team-oriented setting that values accuracy, confidentiality, and responsive service.

Qualifications

• Dependable and detail-oriented with a focus on accuracy.
• Strong customer service and communication skills.
• Experience handling information, records, and computer systems.

Responsibilities

• Receive, review, and process referrals and related documentation.
• Check documents for completeness and accuracy.
• Enter and maintain information in databases and computer systems.
• Communicate professionally with clients and internal teams.
• Respond to questions with timely, courteous service.
• Maintain confidential records and follow procedures.

Skills

Attention to detail

Customer service

Data entry

Documentation review

Communication

Tools

Databases

Microsoft Office

Job description

Job Summary

A Program Support Specialist is needed for a full-time, onsite opportunity in Columbia, SC. This role supports referral intake, documentation review, data entry, and customer service within a professional government and public sector environment. This is an excellent opportunity for someone who is dependable, detail-oriented, and enjoys helping others while working with information, records, and computer systems. The work environment is structured, team-oriented, and focused on accuracy, confidentiality, and responsive service. Candidates who value supportive leadership, clear procedures, steady work, and a positive administrative team setting will be well suited for this role.

Key Responsibilities

• Receive, review, and process incoming referrals and related documentation.
• Check documents for completeness, accuracy, and required information.
• Enter, update, and maintain information in computer systems and databases.
• Communicate professionally with individuals, clients, and internal team members.
• Respond to questions and provide timely, courteous customer service.
• Maintain accurate records, follow established procedures, and handle sensitive information confidentially.

Compensation and Benefits

• Pay: $15.00 per hour.
• Position Type: Full-time, direct hire.
• Work Location: Onsite in Columbia, SC.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.