Customer Coordinator

AppleOne Employment Services; Santa Clara (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Statutory sick pay

Job summary

AppleOne Employment Services is hiring a Call Center Representative in Santa Clara, California. In this role, you'll have a meaningful impact on your community by providing excellent customer service. You'll be taking incoming calls, assisting customers with their inquiries, and managing data entries in the database.

This full-time position operates M-F from 8 AM to 5 PM. Join our team today and make a difference! We offer benefits such as medical, dental, vision, and a 401k for temporary assignments lasting 13 weeks or longer.

Responsibilities

• Taking incoming calls to assist with questions and provide information.
• Data entry of information in the database.
• Providing referrals to other services when needed.
• Reporting in MS Office.
• Daily interaction with the team to provide excellent communication.

Job description

Are you seeking a role where you impact others through your work? Do you enjoy being on the phones and working with a variety of people on a daily basis? Are you seeking a community based opportunity? This Call Center Representative role is an exceptional opportunity to provide excellent customer service to the local community working with a diverse population each day. In this position, your daily work has an immediate and positive impact on others.

Responsibilities:

• Taking incoming calls to assist with questions and provide information
• Data entry of information in the database
• Providing referrals to other services when needed
• Reporting in MS Office
• Daily interaction with the team to provide excellent communication

Hours are M-F 8AM-5PM and we are hiring immediately, please apply today.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.