Program Support & Process Administrator (Local Government)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 42,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Community & Economic Development seeks an Administrative Officer 1 to provide administrative and program support for local government initiatives, loan programs, and planning efforts. You will coordinate communications, manage records, and help improve processes across the Governor's Center for Local Government Services.

Telework up to 3 days per week is possible.

Qualifications

• Two years of experience in varied office management or staff work; and bachelor's degree; or any equivalent combination of experience and training.
• One or more years of experience using Microsoft Teams.
• One or more years of experience using Microsoft Word.
• One or more years of experience using Microsoft Excel.
• One or more years of experience using Microsoft PowerPoint.
• One or more years of experience using Microsoft SharePoint.
• You must be able to perform essential job functions.
• Preferred: One or more years of experience using Adobe Acrobat

Responsibilities

• Program Support: Assist with administration of financial recovery planning and loan programs
• Process Improvement: Review procedures, recommend enhancements, and help implement approved changes
• Customer Service: Respond to inquiries and direct requests to appropriate resources and staff
• Event Coordination: Organize meetings, conferences, webinars, and training activities
• Records Management: Maintain files, reports, dashboards, and program information systems
• Staff Assistance: Support onboarding activities and provide guidance on established procedures

Skills

Office administration

Communications

Organizational skills

Education

Bachelor's degree

Experience-based equivalence

Tools

MS Teams

MS Word

MS Excel

MS PowerPoint

MS SharePoint

Job description

Commonwealth of Pennsylvania's Department of Community & Economic Development seeks an Administrative Officer 1 to provide administrative and program support for local government initiatives, loan programs, and planning efforts. You will coordinate communications, manage records, and help improve processes across the Governor's Center for Local Government Services.

Telework up to 3 days per week is possible.