Program Support & Operations Coordinator

Jewish Child Care Association (JCCA); New York (NY); On-site; USD 34,000 - 39,000; Full time

Job summary

The Jewish Child Care Association (JCCA) is seeking a Program Support Specialist to provide administrative and operational support across Preventive Family Support programs in New York. You will work with the AVP of Community Services and program directors to keep day-to-day operations organized, accurate records, and timely reporting.

Responsibilities include coordinating meetings, overseeing referrals and case-related documentation, managing filing systems, assisting with audits, and

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and ability to learn agency databases.
• Excellent organizational, time management, multitasking, and detail orientation.
• Ability to work independently, maintain confidentiality, meet deadlines, and manage multiple priorities.

Responsibilities

• Provide administrative support to AVP of Community Services and Family Support program directors.
• Support daily office operations, including supplies, mail, meetings, training, events, appointments, and coordination with Office Services.
• Prepare and coordinate meeting materials, sign-in sheets, minutes, and correspondence.
• Oversee and track the referral process (accepted, pending, rejected) and assist with referrals as needed.
• Oversee administrative aspects of case openings, closings, transfers, and archiving.
• Prepare monthly statistical reports and maintain databases and program records per requirements.
• Assist with documentation for ACS case monitoring, audits and contract monitoring.

Skills

MS Office

Organization

Bilingual English/Spanish

Education

High School Diploma

Associate Degree

Job description

The Jewish Child Care Association (JCCA) is seeking a Program Support Specialist to provide administrative and operational support across Preventive Family Support programs in New York. You will work with the AVP of Community Services and program directors to keep day-to-day operations organized, accurate records, and timely reporting.

Responsibilities include coordinating meetings, overseeing referrals and case-related documentation, managing filing systems, assisting with audits, and