Program Support & Data Coordinator

Maryvale; Rosemead (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Maryvale in Rosemead, CA seeks a Program Support Specialist to provide administrative support under the supervision of the Program Support Manager. You will collect and organize data, maintain confidentiality, and collaborate with program staff and external stakeholders to ensure timely reporting.

Responsibilities include office management, scheduling, billing support, data collection and survey preparation, plus timely communication and documentation to support the program's mission and

Qualifications

• High school diploma and minimum of 3 years administrative support experience, preferably in the field of a non-profit, social or human services.
• Customer service focused with excellent people skills including verbal and written communication skills.
• Strong analytical skills; resourceful, reliable, multitask-oriented; strong administrative skills; able to adhere to strict deadlines.
• Able to adapt to changing priorities and to re-prioritize on short notice when needed.
• Able to handle confidential information and act accordingly.
• Strong computer literacy including proficiency in Microsoft Office applications as well as the ability to adapt quickly to industry-specific software. Must be able to comprehend and communicate program and compliance-related concerns to Program Support Manager and Program Directors/Managers.
• Current CPR/First Aid certificate, background clearance, TB test, required immunizations and fingerprint clearance are required for the position.
• This role requires participation in formal and informal instruction related to the assigned program area.

Responsibilities

• Provide day-to-day administrative support for the assigned program area including but not limited to: office management, client/customer service, coordination of calendars, filing, scanning/copying, mail, data collection, and report completion as assigned.
• Prepare weekly, monthly, quarterly, and/or annual surveys for assigned program area, and ensure that data is collected, analyzed, and shared out in a timely manner.
• Create and share calendar reminders to responsible parties to ensure that required data is submitted to the PSS to ensure timely creation of reports.
• Process check requests, reimbursements, credit card reports, petty cash, and/ororder requests as assigned by the Program Directors/Managers or the PSM.
• Complete the timely process of any assigned billing; reconcile monthly to ensure all accounts are current.
• Maintain a time management and tracking system to ensure that internal and external deadlines are met.
• Multitask and prioritize effectively, supporting various projects simultaneously and effectively with minimal follow-up.
• Respond to emails and requests for information within 24 hours.
• As a mandated reporter, communicate with relevant Program Administration immediately regarding safety or program concerns.
• Participate in community outreach efforts and represent Maryvale at assigned events to promote awareness of agency programs, strengthen community partnerships, and educate the public about services provided.

Skills

Communication

Customer service

Multitasking

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

Maryvale in Rosemead, CA seeks a Program Support Specialist to provide administrative support under the supervision of the Program Support Manager. You will collect and organize data, maintain confidentiality, and collaborate with program staff and external stakeholders to ensure timely reporting.

Responsibilities include office management, scheduling, billing support, data collection and survey preparation, plus timely communication and documentation to support the program's mission and