Program Support Asst (OA)

U.S. Department of Veterans Affairs; North Chicago (IL); On-site; USD 46,000 - 59,000; Full time

Job summary

U.S. Department of Veterans Affairs in North Chicago, IL seeks a Program Support Assistant (OA) to perform clerical and administrative tasks. The role includes preparing reports, scheduling meetings, and managing documents for the Facility Management Division.

Responsibilities cover data entry, developing automated reports, coordinating meetings, and advising on pay and leave matters. Typical schedule is Mon-Fri 7:00 AM–3:30 PM with opportunities for advancement.

Qualifications

• Official transcript required for education-based qualifications.
• Only education or degrees recognized by the U.S. Department of Education may be used for federal employment.
• Foreign education requires a Certificate of Foreign Equivalency with the transcript.

Responsibilities

• Prepares presentations (graphs, charts) and compiles statistical reports and requisitions.
• Schedules appointments, coordinates meetings and conferences for the division.
• Develops automated reports and prepares briefing materials for leadership.
• Maintains attendance and leave records; provides pay and leave guidance.
• Follows up to ensure timely action on commitments and approvals.

Skills

Administrative support

Data entry

Scheduling

Report preparation

Time management

Pay and leave advice

Education

Official transcripts

Tools

Microsoft Office

Job description

• Department: Department of Veterans Affairs

This position is organizationally aligned under the Facility Management Division, Office Support Section at the FHCC Medical Center, North Chicago, IL (565) - a Level 1 C Complexity VHA Facility. The primary purpose of the position is to perform a variety of general clerical and administrative tasks & assignments in support of the Division's administrative functions.

Key Responsibilities

Major Duties include but not limited: Prepares presentations (graphs, charts, etc.), extracts, compiles, computes, and types all statistical reports, documents, and requisitions, enters data for the Division Manager and Deputy Division Manager utilizing designated/appropriate software applications. Schedules appointments, coordinates meetings, and/or schedules conferences on behalf of the Facility Management Division.

Develops methods for automating recurring reports, considering the multiple uses of the data presented. Sets up detailed functional procedures needed to enter and retrieve the data in the form needed for the report. Coordinates arrangements for appointments, meetings, conferences and regional conference calls. Develop agendas, ensure that briefing materials are provided and notify other attendees as necessary.

Ensure all participants fully understand the nature and purpose of the meeting or conference and have been provided with all the necessary materials. Informs appropriate officials or offices of those commitments or agreements and determines whether subsequent actions by them are needed. Follows up with meeting participants and others, as needed, to ensure necessary action to implement commitments and agreements are taken in a timely fashion.

Resolves problems associated with implementation on own initiative, keeping the Facility Management Division Manager informed. Creates, processes and maintains attendance and leave records for assigned Time and Leave (T&L) Units for Division staff.

Independently provides technical advice and assistance on pay and leave matters to employees, supervisors, and other management officials Work Schedule: Monday-Friday 0700AM-3:30PM Position Description Title/PD#: Program Support Asst (OA)/PD03634O Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements & Education

A official transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45538 – $59200/yr.

What is the application deadline?

Applications close on 2026-11-23.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.