Program Support Assistant (OA)

U.S. Department of Veterans Affairs

McClellan Place (CA)

On-site

USD 50,000 - 65,000

Full time

2 days ago

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Job summary

U.S. Department of Veterans Affairs, Veterans Health Administration, seeks a Program Support Assistant (OA) for the Home-Based Primary Care (HBPC) program in McClellan, California.

This on-site role provides administrative and information system support to the Program Director and HBPC team. Responsibilities include daily program operations, record maintenance, travel planning, and supervision of summer/volunteer staff, with emphasis on data accuracy, security of confidential records, and

Qualifications

There is no educational substitution at this grade level.

Responsibilities

Support the Program Director and HBPC team with administrative tasks.
Maintain program records and respond to routine data requests.
Manage staff travel, meetings, and scheduling.
Oversee equipment, medications, and confidential patient records security.

Skills

Administrative support

Travel scheduling

Recordkeeping

Communication

Education

No substitution of education allowed

Tools

IFCAP

Job description

Department: Department of Veterans Affairs

This position serves as the Program Support Assistant to the Program Director, Home-Based Primary Care (HBPC). Provides administrative technical support to the Program Director and team members in HBPC and serves as an information system operator.

Key Responsibilities

Major duties and responsibilities include, but not limited to: Responsible for the smooth daily operation of the HBPC program. Operates at a level of responsibility that requires independent actions with broad program directives and supervisory guidelines. Determines the necessary format for material which is generated by the program in accordance with VA published standards and assures that correspondence is grammatically correct and error free.

Maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements, minutes; confidential patient records, medications and equipment and ensure that adequate security is always maintained; home visits, patient status, supplies, HBPC fiscal budget, bereavement follow-up with family, phone consultations, Vehicle maintenance and proper utilization, etc.

Independently requests office supplies and inventory forms. Initiates computer reports, patient history, and all clinical information as it relates to HBPC patients. Manages and is accountable for HBPC's Fund Control Point through IFCAP. Acts in a supervisory role to any summer or volunteer personnel.

Exercises full control of the staff's travel to be able to independently schedule conferences, arrange travel and accommodations for those attending, and prepares minutes of the proceedings. Receives and screens all incoming mail, responding to non-technical correspondence and appropriately routing all other correspondence. Serves as the timekeeper for HBPC staff and alternate for other services. Reminds staff of upcoming meeting, training courses, etc.

designated as mandatory by the Program Director. Reviews all correspondence by the HBPC team members for any conflict with established policies/procedures and attempts to resolve the issues prior to presenting to the Program Director for signature and/or comments. Work Schedule: Monday - Friday, Off on Tuesdays, 8:00 am to 4:30 pm Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/PD01151A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50335 - $65435/yr.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Public' hiring path.