Medical Support Assistant (OA)

US Military Treatment Facilities under DHA; Fort Bragg (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Womack Army Medical Center in Fort Bragg, NC is seeking a qualified receptionist/clerical worker to support the Department of Mental Health. The role involves handling phone calls, scheduling appointments, and verifying patient eligibility for medical services.

The position requires typing at 40 words per minute and the ability to use automated systems to enter and retrieve medical data. Four years of education beyond high school are required, with consideration for combinations of education and

Qualifications

• One year of specialized experience which includes receptionist or clerical duties in support of healthcare staff.
• Education: Four years of education above the high school level from an accredited institution.
• Combination of Education and Experience: a mix of education and experience may count toward the requirements.

Responsibilities

• Provide receptionist/clerical support for healthcare staff.
• Answer telephones, schedule appointments, and verify patient eligibility for medical services.
• Enter and retrieve patient data using automated systems.

Skills

Typing 40 wpm

Education

Four years of education above high school

Job description

About the Position:

This position is located in the Department of Mental Health at Womack Army Medical Center At Fort Bragg, North Carolina.

This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes performing receptionist or clerical duties in support of healthcare staff; receiving patients telephonically to schedule appointments or verify patient eligibility for medical services; and utilizing automated systems to enter information and retrieve medical data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.