Program Support Assistant

US-Department-of-Veterans-Affair; Temple (TX); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs in Temple, TX is seeking a Program Support Assistant to provide administrative and program support to Mental Health and Behavioral Medicine Service leadership and staff.

You will coordinate office operations, maintain records, track program data, and support HR and credentialing activities. The role involves preparing correspondence and delivering excellent customer service to Veterans, employees, and stakeholders.

Competenze

• Provides administrative support to managers and executives.
• Maintains and organizes records, reports, and correspondence.
• Interacts with Veterans, employees, and stakeholders, delivering customer service in a professional manner.

Mansioni

• Coordinate office operations and track program data.
• Support human resources and credentialing activities.
• Prepare correspondence and maintain records for the Mental Health and Behavioral Medicine Service.

Conoscenze

Administrative support

Records management

Customer service

Oral and written communication

Office software

Strumenti

Office automation software

Descrizione del lavoro

The Program Support Assistant provides administrative and program support to Mental Health and Behavioral Medicine Service leadership and staff. Duties include coordinating office operations, maintaining records and reports, tracking program data, supporting human resources and credentialing activities, preparing correspondence, and providing customer service to Veterans, employees, and stakeholders.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2026.

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative support to managers or executives; maintaining and organizing records, reports, and correspondence; using office automation software to prepare, track, and communicate information; coordinating and monitoring assignments, projects, or workflow activities; responding to inquiries and providing customer service to internal and external stakeholders; and communicating effectively both orally and in writing with a variety of individuals.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/