Program Analyst

U.S. Department of Veterans Affairs; San Francisco (CA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The U.S. Department of Veterans Affairs in San Francisco, CA, seeks an experienced administrative-analytic professional to support the Surgical Service. The role emphasizes performance analysis, data-driven reporting, and coordination of credentialing and compliance tasks.

Responsibilities include analyzing service performance, proposing operational improvements, and coordinating space, equipment, and SOP development. Occasional telework may be available depending on operational needs.

Qualifications

• One year of specialized experience in analyzing and improving clinical program performance.
• Graduate education substituting for experience allowed (master's or higher in a related field).
• Transcripts are required to verify education and experience.

Responsibilities

• Perform performance analysis of Surgical Service using database tools and prepare leadership-facing reports and presentations.
• Conduct organizational analysis to identify operational needs and implement changes based on findings.
• Coordinate credentialing, maintain staff files, and support compliance activities.
• Assist with space/equipment procurement and office management within the Surgical Service.

Skills

Analytical skills

Data analysis

Process improvement

Reporting

Education

Master's degree or higher in a related field

Tools

PowerPoint

Excel

Databases

Job description

Summary

This position is located at the San Francisco VA Health Care System (SFVAHCS) in San Francisco - CA. The primary purpose of this position is to provide advanced administrative - analytic - and application coordination support for the Surgical Service.

Qualifications

To be eligible for this position you must have one of the following: EXPERIENCE: Possess one year of specialized experience that equipped you with the knowledge - skills - and abilities to perform successfully the duties of this position - and that is typically in or related to the position. To be creditable - specialized experience must have been equivalent to at least the GS-07 grade level. Specialized experience includes having applied analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; assisted with the development and maintenance of a quality improvement and/or performance plan to include data collection and appraisal of effectiveness of clinical activity - as well as - analyzing and reporting findings to management having planned - organized - and developed studies or projects - made recommendations on operating programs and negotiated with others to accept and implement recommendations; having evaluated and made recommendations regarding health care delivery systems - maintained budget information - and status funds. This experience must be detailed in your resume to receive credit. OR EDUCATION SUBSTITUTION: Possess a master's or equivalent graduate degree - 2 full years of progressively higher-level graduate education leading to such a degree - or an LL.B. or J.D. - in a related field that provided the knowledge - skills - and abilities necessary to do the work of this position. TRANSCRIPTS ARE REQUIRED OR COMBINATION OF EXPERIENCE AND EDUCATION: Posses an equivalent combination of specialized experience and graduate education - as described above - that demonstrates the ability to perform the duties of this position. Experience must be detailed. TRANSCRIPTS ARE REQUIRED For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** PERFORMANCE ANALYSIS - 50% Monitor and provide overall analysis of the Surgical Service performance measures by utilizing databases Compiles data into Power Point presentations Track completion of these measures reporting to leadership Oversee a variety of administrative programs Develop standard operating procedures/SOP and correspondence ORGANIZATIONAL ANALYSIS - 25% Conduct studies and evaluate operation needs of surgical service Review data - summarize information - propose - and implement changes based on finds Perform a variety of analysis regarding correspondences from outside federal agencies Serve as an expert in ADPAC- Automated Data Processing Application Coordinator duties Serve as liaison between service and Office of Information and Technology COMPLIANCE AND CREDENTIALING - 20% Work with Medical Staff Office to initiate credentialing paperwork Assist with maintaining employee files and completing six-month evaluations Maintain Surgical Service's policies and procedures SPACE/EQUIPMENT PROCUREMENT - 5% Work with the Surgical Business Manager to coordinate the assignment and the use of Surgical Service space Conduct studies to identify the function of the area Perform office management - evaluation of surgical service policies and procedures Work with Interior Designer and IT to prepare and submit requests for new furniture and correspondence workstation installation Order equipment and maintain inventory Work Schedule: Monday - Friday - 8:00AM - 4:30PM Recruitment & Relocation Incentives: Not authorized Telework - This position may be eligible for Telework-Ad-Hoc