Program Supervisor, DDA Residential – Frederick, MD

Sheppard-Pratt-; Frederick (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Flexible scheduling

Employee assistance program

Job summary

Sheppard Pratt’s Development and Intellectual Disabilities Services (DDA) in Frederick is seeking a program manager to oversee a residential services area.

You will lead service delivery, supervise staff, monitor daily operations, and implement quality improvement systems while ensuring licensing and regulatory compliance.

This role requires a passion for person-centered supports and collaboration with clients, families, and partner providers to expand opportunities.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Two years of positively referenced supervisory experience.
• Working knowledge of Microsoft Office.
• Valid driver's license with 3 points or less and access to insured vehicle.

Responsibilities

• Manage specific program area(s), including service delivery and staff supervision.
• Monitor smooth day-to-day operations.
• Implement systems for continuous quality improvement.
• Assess, coordinate, and implement direct support service needs of clients.
• Participate in hiring, training, and ongoing staff supervision and evaluations; ensure compliance with licensing and regulatory bodies.

Skills

Microsoft Office

Supervisory experience

Education

Bachelor's degree or higher

Driver's License

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• Posted on September 4, 2026

Locations

Showing 1 location

• On-site
• Professional & Management/Non-Clinical Prof
• Full-Time
• Requisition #: PROGR012884

Description

Development and Intellectual Disabilities Services (DDA) at Sheppard Pratt offer programs devoted to people with intellectual and developmental disabilities, including residential programs that provide homes and person-centered supports. The DDA Residential provides single-family homes throughout the Frederick community to approved individuals.

What to expect.

This is an opportunity to provide support for mental health treatment. You will be responsible for the management of specific program area(s), including the delivery of services and supervision of staff.

Additional responsibilities will include:

• Monitoring smooth day-to-day operations.
• Implementing and maintaining systems for continuous quality improvement.
• Assessing, coordinating, and implementing direct support service needs of clients.
• Participating in the hiring, training, and the ongoing supervision and evaluation of staff.
• Ensuring compliance with applicable licensing, regulatory, funding, and accrediting bodies.
• Establishing and maintaining positive relationships with clients, support systems, and partner service providers.

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined tea m led by a bold vision to change lives. We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

What we need from you.

• High school diploma or GED. Bachelor’s degree in a related field preferred.
• Two years of positively referenced experience, including in a supervisory role.
• Working knowledge of Microsoft Office.
• A driver’s license with 3-points or less and access to an insured vehicle.

Sheppard Pratt’s mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.

Qualifications

Education

Preferred

Bachelors or better.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer
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