Program Supervisor

Chimes; Town of Newark (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

FSA

Life Insurance

Disability Insurance

Paid Time Off

403(b) Plan

Employee Recognition

Referral Bonuses

Tickets at Work

Verizon Discounts

Job summary

Chimes is a not-for-profit organization dedicated to helping people with intellectual and behavioral challenges reach their fullest potential. This entry level supervisory position involves leading a staff team, ensuring active treatment, and coordinating resources and training to support persons served.

You will monitor attendance, arrange temporary staff when needed, and work with the program manager to reduce turnover while maintaining compliance with relevant regulations.

Qualifications

• Associate Degree is required; Bachelor’s degree in a related area is preferred.
• Two years of supervisory experience.
• Experience working with persons with intellectual disabilities is a plus.
• Must be able to work a flexible schedule.
• Must have a care and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

Responsibilities

• Supervise and evaluate staff and persons served; provide feedback with the program manager.
• Verify staff attendance and ensure active treatment.
• Manage staffing levels and arrange temporary staff as needed.
• Assess adaptive equipment needs and refer appropriately.
• Ensure materials are ready at shift start and throughout.
• Document incidents and use crisis intervention when needed.
• Develop staff through orientation and ongoing training.
• Work with manager to reduce turnover.
• Conduct visits/inspections to meet contract specs.
• Ensure compliance with DOL regulations relating to persons served.
• Serve as a positive role model.

Skills

Supervisory experience

Staff development

Crisis intervention

Documentation

Coaching

Team leadership

Education

Associate degree

Bachelor’s degree preferred

Job description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services— educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

This is an entry level position.

PRIMARY JOB FUNCTION(S):

• Provides supervision, training, coaching, discipline and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
• Verifies the staff attendance and ensures staff is providing active treatment for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergency situations when needed
• Responsible for staff development including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with manager and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served and ensures they are all being met
• Serves as a positive role model for other employees in the program

REQUIREMENTS:

EDUCATION:

Associate Degree is required; Bachelor’s degree in a related area is preferred

EXPERIENCE:

Two years of supervisory experience. Experience working with persons with intellectual disabilities is a plus. Must be able to work a flexible schedule. Must have a care and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.