Program Supervisor

Chimes VA Brand; Chimes (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career development

Supportive culture

Job summary

Chimes is hiring a Direct Support Professional in Arkansas to empower individuals with intellectual and behavioral challenges to live with dignity, independence, and confidence. You will supervise staff, ensure active treatment, and coordinate with program managers to maintain safe, compliant care.

The role includes supervising staff, arranging staffing as needed, and promoting staff development. Training is provided, and the position emphasizes a compassionate, team-based environment, with

Qualifications

• High school diploma or GED required.
• Experience in disability services preferred but training provided.
• Ability to lift, push, or pull 50+ lbs.
• Valid U.S. driver019s license with clean driving history (see requirements).

Responsibilities

• Provides supervision, training, coaching, discipline, and performance evaluation to an assigned group of staff and persons served.
• Verifies staff attendance and ensures active treatment is provided.
• Ensures adequate staff coverage and arranges temporary staffing when needed.
• Assesses need for adaptive equipment and refers to appropriate manager.
• Ensures materials are ready at start of each shift and throughout program time.
• Documents incidents as needed.
• Uses crisis intervention skills in emergencies.
• Oversees staff development, including training and ongoing learning.
• Collaborates with manager to reduce turnover.
• Conducts visits/inspections to ensure contractual specifications are met.
• Ensures compliance with DOL regulations relating to persons served.
• Serves as a positive role model for employees.

Skills

Physical stamina

Disability services

Education

High school diploma or GED

Job description

Make a Difference. Build a Career. Change Lives.

JoinChimes, a mission-driven nonprofit where compassion meets purpose. As a Direct Support Professional, you’ll empower individuals with intellectual and behavioral challenges to live with dignity, independence, and confidence—while growing in a supportive, team-focused environment.

Why Chimes

• Paid training and ongoing professional development
• Culture rooted in dignity, respect, and compassion

What You’ll Do

• Provides supervision, training, coaching, discipline, and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
• Verifies the staff attendance and ensures the staff is providing active treatment for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergencies when needed
• Responsible for staff development, including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with the manager and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served, and ensures they are all being met
• Serves as a positive role model for other employees in the program

What You Bring

• High school diploma or GED
• Experience in disability services preferred (not required—we train!)
• Ability to lift, push, or pull 50+ lbs.
• Valid U.S. driver’s license - Meet one of the following driving record requirements? At least 3 years of unsuspended driving history with no more than 3 points, or At least 2 years of unsuspended driving history with a clean driving record

Why You’ll Love Working Here

• Medical plans starting at$6.90/month (Day 1 coverage)
• Dental and vision insurance
• Life and disability insurance
• Generous paid time off
• 403(b) retirement plan with employer match
• Paid training and tuition assistance
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.