Program Specialist: Match Support & Volunteer Coaching

BIG BROTHERS BIG SISTERS OF TAMPA BAY INC; Clearwater (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental insurance (employer-

Life insurance (company-paid)

401k with employer match

Generous PTO and holidays

Community service hour per week

Job summary

Big Brothers Big Sisters of Tampa Bay Inc. seeks a Program Specialist (Site Based) to supervise and coach high-volume Big-Little matches in Pinellas, working closely with volunteers, children and families to deliver quality outcomes.

The role emphasizes safety, risk management, and adherence to BBBSA/BBBSTB standards, with meetings at homes, schools, sites, or virtually. Opportunities for professional development exist within a supportive organization.

Qualifications

• High school diploma or GED required; candidate must meet one of the listed degree paths within six months of hire.
• Bachelor's degree in human services, social work, counseling, child development or related field preferred.
• Associate degree or two years of college in related field with two years related work experience required.
• Minimum two years' experience working with both child and adult populations; assessment experience preferred.

Responsibilities

• Supervise, support, and coach matches per BBBSA/BBBSTB standards and policies.
• Conduct introductory match meetings at homes, schools, sites, or virtually.
• Ensure child safety and risk management policies are applied across all activities.
• Monitor volunteer, youth, and family progress and contribute to match retention and satisfaction.

Skills

Child and adult populations

Microsoft Office

Education

Bachelor's degree in human services or related field

Associate degree or two years of college in related field

Tools

Microsoft Office

Job description

Big Brothers Big Sisters of Tampa Bay Inc. seeks a Program Specialist (Site Based) to supervise and coach high-volume Big-Little matches in Pinellas, working closely with volunteers, children and families to deliver quality outcomes.

The role emphasizes safety, risk management, and adherence to BBBSA/BBBSTB standards, with meetings at homes, schools, sites, or virtually. Opportunities for professional development exist within a supportive organization.