Program Specialist: ISP & Quality Improvement

Socket.dev; Medford (MA); On-site; USD 60,000 - 86,000; Full time

Job summary

Apis Services, Inc. seeks a Program Specialist to coordinate ISP development, implementation, and documentation for individuals served.

You will partner with program leadership to maintain person-centered plans, ensure ISP compliance, and support quality service delivery across sites. Responsibilities include monitoring ISPs in the HCSIS system, preparing reports on trends, facilitating ISP meetings, and contributing to PBS initiatives.

Qualifications

• Bachelor's degree required.
• Minimum of two years' experience with IDD.
• Knowledge of DDS ISP systems, processes, and regulatory requirements.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Coordinate ISP activities and ensure timely documentation.
• Schedule and facilitate ISP meetings with stakeholders.
• Support data collection and monitor progress toward outcomes.
• Conduct semi-annual ISP documentation reviews.
• Support PBS training and participate in PBS committee.
• Perform other related duties as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Meeting facilitation

Data analysis

Person-centered practices

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Apis Services, Inc. seeks a Program Specialist to coordinate ISP development, implementation, and documentation for individuals served.

You will partner with program leadership to maintain person-centered plans, ensure ISP compliance, and support quality service delivery across sites. Responsibilities include monitoring ISPs in the HCSIS system, preparing reports on trends, facilitating ISP meetings, and contributing to PBS initiatives.