Program Services Manager: Drive Client Adoption & Growth

Vizient, Inc.; Irving (TX); Hybrid; USD 77,000 - 135,000; Full time

Benefits offered by this job

Incentive eligible

Job summary

Vizient, Inc. in Irving, TX seeks a results-driven professional to support adoption, value realization, and operational execution across the Reveal program.

You will partner with clients and internal teams to drive client engagement, program delivery, and growth initiatives, translating data and analytics into actionable insights while coordinating cross-functional activities. You will collaborate with product and engineering to articulate user needs, support reporting, and help-launch

Qualifications

• Relevant degree preferred.
• 2 or more years of relevant experience required.
• Experience supporting program management, consulting, sales, product, or client-facing initiatives.
• Experience coordinating projects or client engagements across multiple stakeholders.
• Strong analytical, organizational, problem-solving, and communication skills with the ability to engage technical and non-technical audiences.
• Experience using AI-enabled tools to support research, analysis, or deliverable development while applying professional judgment to validate outputs.
• Experience with healthcare data, analytics platforms, or SaaS solutions, including familiarity with dashboards, KPIs, or reporting tools, preferred.
• Experience working in Agile or cross-functional product environments preferred.
• This role follows a hybrid work model, requiring three days per week in the Irving, TX office.
• Willingness to travel.

Responsibilities

• Drive adoption, expansion, and growth of the Reveal platform by coordinating client opportunities and business initiatives.
• Communicate Reveal data, analytics, and platform functionality to demonstrate business and clinical value to clients and suppliers, positioning market leading capabilities.
• Build relationships with clients and business partners to support satisfaction, retention, ongoing engagement, and new business development.
• Lead business reviews, performance discussions, client enablement, training, and ongoing support.
• Manage program activities, timelines, dependencies, deliverables, risks, and client communications.
• Monitor program performance and KPIs, prepare updates, and identify risks or opportunities requiring action.
• Translate data, analytics, and platform capabilities into actionable insights that support client and supplier decision-making.
• Collaborate with product and engineering teams to communicate user needs, support reporting and dashboards, and facilitate issue resolution.
• Support product initiatives by documenting business requirements, coordinating launches, and incorporating client feedback.
• Apply AI-enabled tools to support research, analysis, assessments, and deliverable development while evaluating outputs for accuracy, relevance, and alignment with client and business objectives.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

AI-enabled tools experience

Healthcare data experience

SaaS platforms

Agile cross-functional environments

Education

Relevant degree preferred

Tools

Dashboards

Reporting tools

Job description

Vizient, Inc. in Irving, TX seeks a results-driven professional to support adoption, value realization, and operational execution across the Reveal program.

You will partner with clients and internal teams to drive client engagement, program delivery, and growth initiatives, translating data and analytics into actionable insights while coordinating cross-functional activities. You will collaborate with product and engineering to articulate user needs, support reporting, and help-launch