Program Safety Guide

Spectrum Health Systems, Inc.; Lowell (MA); On-site; USD 23,866 - 33,992; Part time

Job summary

Spectrum Health Systems, Inc. is looking for staff for their Clinical Stabilization Services Inpatient Treatment Program in Lowell, MA. The role involves promoting a safe environment and providing customer service while guiding clients through the program.

The ideal candidate will need a High School Diploma or GED and experience in customer service or working with individuals with substance use disorders. Familiarity with basic computer applications is essential, along with excellent communication skills.

Qualifications

• High School Diploma or GED required.
• Prior experience working in customer service and/or with individuals with substance use disorders.
• Computer experience required, familiar with Windows 2000, Outlook, and Word.

Responsibilities

• Promoting and maintaining a safe pro-social environment for clients.
• Greeting clients and ensuring safety, communicating sensitively.

Skills

Customer service experience

Trauma sensitive communication

Computer skills (Windows, Outlook, Word)

Education

High School Diploma or GED

Job description

Location: Lowell, MA - Clinical Stabilization Services (CSS) Inpatient Treatment Program

Pay rate: $21.00/hour

Available Schedules: Friday-Saturday 7:00am - 3:30pm OR 11:00pm - 7:30am; Sunday-Monday 3:00pm - 11:30pm

Responsibilities

• Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
• Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.

Qualifications

• High School Diploma or GED required
• Prior experience working in customer service and/or with individuals with substance use disorders.
• Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required