Program Representative DARTS - 2nd Shift

General Dynamics Corporation; North Kingstown (RI); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

General Dynamics Electric Boat seeks a Program Representative for the DARTS team in North Kingstown, RI. This onsite 2nd shift role provides hands-on deckplate support to enable real-time problem resolution and digital knowledge transfer for shipyard tools and processes.

The ideal candidate communicates effectively across technical and nontechnical teams and collaborates closely with Operations. A high school diploma and DoD secret clearance are required, with experience in digital applications

Formación

• Must have high school diploma or GED.
• Minimum two years of experience in digital enterprise, program office, engineering, design build sustain, planning, operations, or customer support of digital applications.
• Must be able to work 2nd shift.
• Ability to obtain and maintain a Secret security clearance through the DoD.

Responsabilidades

• Provide rapid resolution for basic IT, digital tool, and application issues on the deckplate.
• Support the use of shipyard digital tools (OWL, IWI, Mobile ERS).
• Troubleshoot basic tablet issues and liaise between deckplate and IT teams (Tech Stop/Production Support).
• Partner with Operations to identify tool problems or opportunities for improvements with deployed capabilities.
• Must be able to maneuver the shipyard to support operations during construction.

Conocimientos

Effective communication

Teamwork

Independent work

Educación

High school diploma or GED

Herramientas

Windows OS

Apple devices

MS Office/Teams

OWL/IWI/Mobile ERS tools

Descripción del empleo

Program Representative DARTS - 2nd Shift

Responsibilities for this Position

Program Representative DARTS - 2nd Shift

US-RI-North Kingstown

Job ID: 2026-21163

Type: Full-Time

# of Openings: 2

Category: Information Technology

EB Quonset Point Facility

Overview

Program Representative Deckplate Assistance and Real-Time Support (DARTS) Team

We are seeking a Program Representative to join the Deckplate Assistance and Real-Time Support (DARTS) Team. The DARTS Program Representative provides hands-on, real-time deckplate support to enable digital knowledge transfer and problem resolution, helping Shipbuilders effectively use shipyard digital tools and processes. This role offers an excellent opportunity to gain invaluable experience and make an immediate impact on the business.

The ideal candidate is an effective communicator who can work across both technical and nontechnical teams. This role works closely with Operations and requires someone who is comfortable building relationships at all levels of the organization.

Key Responsibilities

• Provide rapid resolution for basic IT, digital tool, and application issues on the deckplate.
• Support the use of shipyard digital tools (e.g., OWL, Interactive Work Instructions (IWI), Mobile ERS, etc.).
• Troubleshoot basic tablet issues and serve as a liaison between the deckplate and IT teams, including Tech Stop and Production Support.
• Partner with Operations to identify tool problems or opportunities for improvements with deployed capabilities.
• Must be able to manuever the shipyard to support operations during construction

Location

This is an onsite 2nd Shift role based in North Kingstown, RI. Some travel to other locations may be required.

Responsibilities

• Proficiency using Windows-based computers, laptops, and tablets
• Proficiency using Apple-based tablets and phones.
• Proficiency with Microsoft Office Suite including Teams
• Experience with organizational change
• Strong teamwork and relationshipbuilding abilities
• Ability to work independently
• Excellent communication skills
• Customerfocused mindset
• Strong attention to detail

Qualifications

Required:

• High school diploma or GED
• Minimum two years of experience in Digital Enterprise, Program Office, Engineering, Design Build Sustain, Planning, Operations, or customer support of digital applications
• Must be able to work 2nd shift
• Ability to obtain and maintain a Secret security clearance through the Department of Defense

Preferred:

• Experience working with or directly for Operations, Quality Assurance, or Planning
• Experience providing customer support for digital applications
• Experience with organizational change or change management

PI288008189

General Dynamics Electric Boat is a recognized leader in the design, construction and lifecycle support of submarines for the United States Navy.