Program Representative DARTS

General Dynamics Corporation; North Kingstown (RI); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

General Dynamics Electric Boat is seeking a Program Representative for the Deckplate Assistance and Real-Time Support (DARTS) Team in North Kingstown, RI. You will deliver hands-on, real-time support to help shipbuilders use digital tools and processes effectively, enabling faster problem resolution and knowledge transfer.

The role emphasizes strong communication across technical and non-technical teams, collaboration with Operations, and facility-based work with occasional travel to other

Competenze

• High school diploma or GED is required.
• Minimum two years of experience in Digital Enterprise, Program Office, Engineering, Design Build Sustain, Planning, Operations, or customer support of digital applications.
• Ability to obtain and maintain a Secret security clearance through the DoD.

Mansioni

• Provide rapid resolution for basic IT, digital tool, and application issues on the deckplate.
• Support the use of shipyard digital tools (e.g., OWL, Interactive Work Instructions, Mobile ERS).
• Troubleshoot basic tablet issues and liaise between deckplate and IT teams including Tech Stop and Production Support.
• Partner with Operations to identify tool problems or opportunities for improvements with deployed capabilities.
• Manuever the shipyard to support operations during construction.

Formazione

High school diploma or GED

Strumenti

Windows OS

Apple devices

Microsoft Office Suite

Teams

Descrizione del lavoro

Responsibilities for this Position

Program Representative DARTS

Job ID: 2026-21162

Type: Full-Time

# of Openings: 3

Category: Information Technology

EB Quonset Point Facility

Overview

Program Representative Deckplate Assistance and Real-Time Support (DARTS) Team

We are seeking a Program Representative to join the Deckplate Assistance and Real-Time Support (DARTS) Team. The DARTS Program Representative provides hands‑on, real‑time deckplate support to enable digital knowledge transfer and problem resolution, helping Shipbuilders effectively use shipyard digital tools and processes. This role offers an excellent opportunity to gain invaluable experience and make an immediate impact on the business.

The ideal candidate is an effective communicator who can work across both technical and nontechnical teams. This role works closely with Operations and requires someone who is comfortable building relationships at all levels of the organization.

Key Responsibilities

• Provide rapid resolution for basic IT, digital tool, and application issues on the deckplate.
• Support the use of shipyard digital tools (e.g., OWL, Interactive Work Instructions (IWI), Mobile ERS, etc.).
• Troubleshoot basic tablet issues and serve as a liaison between the deckplate and IT teams, including Tech Stop and Production Support.
• Partner with Operations to identify tool problems or opportunities for improvements with deployed capabilities.
• Must be able to manuever the shipyard to support operations during construction

Location

This onsite role is based in North Kingstown, RI. Some travel to other locations may be required.

Responsibilities

• Proficiency using Windows-based computers, laptops, and tablets
• Proficiency using Apple-based tablets and phones.
• Proficiency with Microsoft Office Suite including Teams
• Experience with organizational change
• Strong teamwork and relationshipbuilding abilities
• Ability to work independently
• Excellent communication skills
• Customerfocused mindset
• Strong attention to detail

Qualifications

Required

• High school diploma or GED
• Minimum two years of experience in Digital Enterprise, Program Office, Engineering, Design Build Sustain, Planning, Operations, or customer support of digital applications
• Ability to obtain and maintain a Secret security clearance through the Department of Defense

Preferred

• Experience working with or directly for Operations, Quality Assurance, or Planning
• Experience providing customer support for digital applications
• Experience with organizational change or change management

PI288008190

General Dynamics Electric Boat is a recognized leader in the design, construction and lifecycle support of submarines for the United States Navy.