Program Operations Specialist 1 - SPS

DGS Office of External Affairs; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Program Operations Specialist 1 works within the Office for People with Developmental Disabilities’ Quality Assurance structure at the Hudson Valley DDSO, serving as a data management specialist responsible for data collection, reporting and analysis to support SPS operations.

The role partners with leadership across divisions, develops data‑driven tools, monitors compliance benchmarks, and supports IT development projects that serve individuals with intellectual and developmental

Qualifications

• Experience with data collection, reporting and analysis.
• Two years of experience in a federal or state certified human service program.
• One year of professional administrative experience in planning, coordinating, monitoring or evaluating services for people with developmental disabilities.
• Experience with information gathering and analysis.

Responsibilities

• Serve as data management specialist for SPS operations.
• Partner with leadership across divisions.
• Develop data-driven tools and reporting dashboards.
• Monitor compliance benchmarks and assist IT development projects.

Skills

Data management

Data analysis

Reporting

Data collection

Education

Bachelor's degree in a human services field

Job description

The Program Operations Specialist 1 works within the Office for People with Developmental Disabilities' Quality Assurance structure at the Hudson Valley DDSO, serving as a data management specialist responsible for data collection, reporting, and analysis to support SPS operations. The role involves partnering with leadership across divisions, developing data-driven tools, monitoring compliance benchmarks, and supporting IT development projects that serve individuals with intellectual and developmental disabilities.

Key qualifications:

• Bachelor's degree in a human services field
• Two years of experience in a federal or state certified human service program
• One year of professional administrative experience in planning, coordinating, monitoring or evaluating services for people with developmental disabilities
• Experience with information gathering and analysis
• Data management and analysis skills