Program Operations Manager, Meetings & Incentives

Goodwin Recruiting; New York (NY); Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Fully remote work environment

Support domestic & international**

Job summary

Goodwin Recruiting seeks an experienced Program Operations Manager for Meetings & Incentives to coordinate complex programs, build client partnerships, and ensure flawless execution. The role supports domestic and international programs in a fully remote environment, collaborating with planning, sourcing, and finance teams to manage budgets and deliverables.

The ideal candidate has 5+ years in corporate meetings, pharma experience, strong vendor negotiation skills, and proficiency with Cvent,

Qualifications

• 5+ years of corporate meetings and incentive planning experience.
• Pharmaceutical meetings or account experience required.
• Strong background in client service, vendor sourcing, and contract negotiation.
• Proficiency in Cvent, Microsoft Teams, and PowerPoint; strong Excel skills preferred.
• Experience reviewing budgets, reconciling expenses, and maintaining accurate financial records.
• Strong communication, organization, and follow-through across multiple projects.
• CMP certification strongly preferred.
• Ability to travel approximately 40% domestically and internationally, including some weekends.

Responsibilities

• Coordinate multiple programs, keeping timelines, approvals, and deliverables on track.
• Partner with planning, sourcing, finance, and technology teams to resolve issues and anticipate risks.
• Prepare account performance reports and quarterly client review presentations.
• Review planning materials, supplier comparisons, budgets, and client presentations for accuracy.
• Monitor Cvent records, registration details, and program documentation.
• Support final billing reviews, reconciliation, and cost savings reporting.
• Participate in site inspections, onsite program delivery, and post-event reviews.

Skills

Meetings planning

Pharma meetings experience

Client service

Vendor sourcing

Contract negotiation

Cvent

Microsoft Teams

PowerPoint

Excel

Budgeting

Financial records

Communication

Organization

Follow-through

CMP certification

Travel willingness

Tools

Cvent

Microsoft Teams

PowerPoint

Excel

Job description

Program Operations Manager, Meetings & Incentives (Fully Remote)

We’re looking for an experienced meetings and incentives professional who enjoys keeping complex programs organized, building strong client partnerships, and helping teams deliver exceptional experiences. This role supports meeting and incentive programs through operational coordination, financial oversight, and attention to every detail.

Program Operations Manager Benefits

• Base salary of $95,000–$110,000
• Fully remote work environment
• Opportunity to support domestic and international programs
• Collaborative team supporting high-profile corporate accounts

Program Operations Manager Responsibilities

• Coordinate multiple programs, keeping timelines, approvals, and deliverables on track
• Partner with planning, sourcing, finance, and technology teams to resolve issues and anticipate risks
• Prepare account performance reports and quarterly client review presentations
• Review planning materials, supplier comparisons, budgets, and client presentations for accuracy
• Monitor Cvent records, registration details, and program documentation
• Support final billing reviews, reconciliation, and cost savings reporting
• Participate in site inspections, onsite program delivery, and post-event reviews

Program Operations Manager Qualifications

• 5+ years of corporate meetings and incentive planning experience
• Pharmaceutical meetings or account experience required
• Strong background in client service, vendor sourcing, and contract negotiation
• Proficiency in Cvent, Microsoft Teams, and PowerPoint; strong Excel skills preferred
• Experience reviewing budgets, reconciling expenses, and maintaining accurate financial records
• Strong communication, organization, and follow-through across multiple projects
• CMP certification strongly preferred
• Ability to travel approximately 40% domestically and internationally, including some weekends

JOB ID: 181935#post

Jason Groupp