Program Operations Lead — Opioid Treatment Center

Treatment Centers Hold Co, LLC; Jacksboro (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision Insurance

PTO

401K with match

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription

Mileage reimbursement

Job summary

Crossroads Treatment Centers is seeking an experienced Operations Manager to oversee daily program operations at multiple center locations in Tennessee, including Harriman, Jacksboro, and Oak Ridge, ensuring compliance with OBOT standards and regulatory requirements.

You will supervise staff, conduct performance reviews, interview and onboard new associates, maintain essential DEA records, and coordinate with internal and external partners to continuously improve patient care and service

Qualifications

• Must meet state-defined licensure, education, and experience requirements.
• High school diploma or GED required.
• Preference for OBOT experience and supervisory background.

Responsibilities

• Oversee daily program operations and provide assistance as needed.
• Ensure OBOT standards and regulatory procedures are followed.
• Screen and interview new associates for hire and handle approvals.
• Orient new associates with policies and responsibilities.
• Conduct performance reviews and manage PTO requests.
• Maintain DEA-related patient records and physician registrations.
• Coordinate with internal/external partners to improve services.
• Audit program performance and report to leadership.

Skills

Office Based Opioid Treatment

Supervisory experience

Substance abuse/mental health exp

Education

Highschool Diploma or GED

Job description

Crossroads Treatment Centers is seeking an experienced Operations Manager to oversee daily program operations at multiple center locations in Tennessee, including Harriman, Jacksboro, and Oak Ridge, ensuring compliance with OBOT standards and regulatory requirements.

You will supervise staff, conduct performance reviews, interview and onboard new associates, maintain essential DEA records, and coordinate with internal and external partners to continuously improve patient care and service