Program Operations Lead – FinTech Implementations

Choice Digital Corp; Broomfield (CO); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Equity options

401(k) match

Flexible PTO

Company holidays

Medical Insurance

Job summary

Choice Digital Corp is seeking an Program Operations Manager in Colorado to own the operational setup and execution of new client programs. You will translate client requirements into configurations, participate in setup and QA, and drive go-live readiness across multiple teams in a fast-paced environment.

You will collaborate with Account Management, Product, Engineering, and Payment Operations to surface dependencies, manage timelines, and escalate risks.

Qualifications

• 3+ years of experience in program operations, software implementation, technical implementation, project/program management, FinTech, or a related field.
• Experience managing client implementations or complex cross-functional projects from requirements through launch.
• Demonstrated ability to manage multiple concurrent implementations with competing priorities and deadlines.
• Strong project management skills with the ability to establish timelines, identify dependencies, manage risks, and drive accountability across teams.
• Comfortable becoming a subject-matter expert on a technical product and translating between client requirements and internal technical teams.
• Strong analytical and problem-solving skills, with an interest in digging into data and systems to understand how and why something works.
• Strong client-facing communication skills and the ability to confidently participate in implementation and technical conversations.
• Ability to troubleshoot issues, identify root causes, and coordinate resolution across multiple stakeholders.
• Strong attention to detail and a high degree of ownership and accountability.
• Excellent written and verbal communication skills.
• Comfortable operating in a fast-paced, growing organization where processes are still being built, responsibilities may span multiple areas of Payment Operations, and priorities can evolve quickly.

Responsibilities

• Own new client program setup within the Choice Digital platform, translating requirements into accurate configurations and ensuring readiness for testing and launch.
• Coordinate QA for new configurations and changes, and develop testing processes to validate functionality and payments prior to launch.
• Manage client implementations from setup through go-live with clear timelines and dependencies, driving execution toward committed launch dates.
• Coordinate final go-live readiness across internal teams ensuring configuration, testing, approvals, and documentation are complete.

Skills

Project management

Cross-functional collaboration

Client-facing communication

Technical product knowledge

Analytical thinking

Problem solving

Attention to detail

Tools

SQL

Scripting

APIs

Data tools

Job description

Choice Digital Corp is seeking an Program Operations Manager in Colorado to own the operational setup and execution of new client programs. You will translate client requirements into configurations, participate in setup and QA, and drive go-live readiness across multiple teams in a fast-paced environment.

You will collaborate with Account Management, Product, Engineering, and Payment Operations to surface dependencies, manage timelines, and escalate risks.