Program Operations Lead, Community Services

GEO Reentry Services, LLC; Pleasantville (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services, LLC is seeking a detail-oriented administrator to support program operations and community reintegration efforts. The role involves supervising Case Managers, coordinating documentation, and ensuring services align with treatment plans.

You will assist with HR tasks, scheduling, and reporting, while maintaining compliance with program requirements and company policies. A background in criminal justice and human services is preferred.

Qualifications

• Bachelor's degree in Human Services, Criminal Justice, or related field with at least two years' experience with a criminal justice population.
• Alternative: six years of cumulative full-time administrative experience with a criminal justice population.
• Familiar with cognitive behavioral therapy, theories of addiction, and related criminogenic risk factors.
• Ability to tailor services to participants' stage of change and demonstrate cultural sensitivity.
• Proficiency with computers and required software.

Responsibilities

• Provides direct supervision of Case Managers and coordinates program activities.
• Maintains documentation, data entry, file maintenance, and billing records.
• Monitors progress of participants and communicates with supervising agencies.
• Ensures alignment with Individualized Treatment Plans and contract requirements.
• Oversees Community Resource Center operations in absence of Program Manager.
• Supports HR duties, staff scheduling, and personnel recordkeeping.
• Develops policies for office operations and manages HR needs.
• Performs other duties as assigned.

Skills

Case management

Crisis intervention

Data entry

Administrative skills

Communication skills

Computer literacy

Education

Bachelor's degree in Human Services or related field

Master's degree in Social Work (preferred)

Licensed Clinical Social Worker (preferred)

Tools

Microsoft Office

Job description

GEO Reentry Services, LLC is seeking a detail-oriented administrator to support program operations and community reintegration efforts. The role involves supervising Case Managers, coordinating documentation, and ensuring services align with treatment plans.

You will assist with HR tasks, scheduling, and reporting, while maintaining compliance with program requirements and company policies. A background in criminal justice and human services is preferred.