Program Operations Lead - Admin & Data Coordination

CMC Energy Services; Chicago (IL); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Company 401k with match

Professional development & advancement

Job summary

CMC Energy Services is seeking a Program Lead to provide administrative support and data entry to enable program delivery. You will interact with field technicians, office staff, and management to ensure paperwork is processed, schedules are distributed, and project progress is tracked.

The role requires strong organizational and communication skills, detail orientation, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a program assistant or similar position.
• Strong organizational, problem solving and prioritization skills.
• Strong communication, both verbal and written, and relationship-building skills.
• Strong attention to detail and data validation skills while maintaining accurate documentation required.
• Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed.
• Ability to work a flexible schedule.
• Proven ability to meet objectives.

Responsibilities

• Process and track technician paperwork in scheduling software.
• Respond to inquiries about scheduling and work in progress.
• Distribute daily assignment schedules to technicians and job site contacts as needed.
• Track project progress and end of appointment project surveys as required by utility.
• Assemble necessary paperwork for programs and ensure all paperwork is readily available for staff by keeping paperwork stations stocked.
• Maintain templates for job production and sampling (i.e. letter templates schedule template, etc.).
• Create, track and maintain digital and paper project folders.
• Prepare, maintain and distribute reporting as directed.
• Design and maintain spreadsheets, forms, and presentations as directed.
• Order and monitor office supplies to reorder as needed.
• Attend weekly team meetings, record minutes, and distribute as directed.
• Provide program support for other departments and projects as needed.
• Perform other duties as assigned.

Skills

Organizational skills

Problem solving

Prioritization

Verbal & written communication

Data validation

Microsoft Office

CRM tools

Detail orientation

Multitasking

Education

High school diploma

Tools

Microsoft Office Suite

CRM software

Job description

CMC Energy Services is seeking a Program Lead to provide administrative support and data entry to enable program delivery. You will interact with field technicians, office staff, and management to ensure paperwork is processed, schedules are distributed, and project progress is tracked.

The role requires strong organizational and communication skills, detail orientation, and the ability to manage multiple priorities in a fast-paced environment.