Program Operations Lead

NU USA Northeastern University; Boston (MA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Tuition assistance

Wellness & life benefits

Commuting & transportation

Job summary

Northeastern University seeks a Program Coordinator to provide technical support for multiple programs, including planning, scheduling, and responding to inquiries. The role may lead staff, shape day-to-day operations, and coordinate projects to ensure efficient program administration.

The successful candidate will manage workloads, work with external partners, and contribute to budget forecasting while maintaining rigorous documentation and communications across teams.

Qualifications

• Bachelor’s Degree preferred; two to three (2-3) years of professional experience preferably in higher education and/or development required.
• Highly motivated, energetic individual who can think independently and analytically.
• Ability to manage and facilitate an intense workload and produce quality results in a fast-paced environment.
• Must be proactive, anticipate problems, be resourceful, and work effectively with colleagues and external constituents at all levels.

Responsibilities

• Provide a wide range of technical support activities to administer the program efficiently (e.g., communications, recordkeeping, reports).
• Serve as a point of contact for the program; review inquiries and determine the course of action.
• Support the budget administration with forecasting, monitor expenditures, and ensure accuracy against guidelines.
• Oversee services with vendors and resolve outstanding issues.

Skills

Interpersonal skills

Verbal and written communication

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Job description

Northeastern University seeks a Program Coordinator to provide technical support for multiple programs, including planning, scheduling, and responding to inquiries. The role may lead staff, shape day-to-day operations, and coordinate projects to ensure efficient program administration.

The successful candidate will manage workloads, work with external partners, and contribute to budget forecasting while maintaining rigorous documentation and communications across teams.