Program Coordinator

NU USA Northeastern University; Boston (MA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Tuition assistance

Wellness & life benefits

Commuting & transportation

Job summary

Northeastern University seeks a Program Coordinator to provide technical support for multiple programs, including planning, scheduling, and responding to inquiries. The role may lead staff, shape day-to-day operations, and coordinate projects to ensure efficient program administration.

The successful candidate will manage workloads, work with external partners, and contribute to budget forecasting while maintaining rigorous documentation and communications across teams.

Qualifications

• Bachelor’s Degree preferred; two to three (2-3) years of professional experience preferably in higher education and/or development required.
• Highly motivated, energetic individual who can think independently and analytically.
• Ability to manage and facilitate an intense workload and produce quality results in a fast-paced environment.
• Must be proactive, anticipate problems, be resourceful, and work effectively with colleagues and external constituents at all levels.

Responsibilities

• Provide a wide range of technical support activities to administer the program efficiently (e.g., communications, recordkeeping, reports).
• Serve as a point of contact for the program; review inquiries and determine the course of action.
• Support the budget administration with forecasting, monitor expenditures, and ensure accuracy against guidelines.
• Oversee services with vendors and resolve outstanding issues.

Skills

Interpersonal skills

Verbal and written communication

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Job description

About the Opportunity

Job Summary The Program Coordinator provides technical support for one or more programs, including planning, organizing, scheduling and responding to inquiries. Activities may include serving as a lead point of contact with minimal direction to exchange program information, planning/organizing events, budget/finance responsibilities, general program administration work and ensuring the program is administered effectively and efficiently. The Program Coordinator may also direct the work of students, temporary workers or support staff, carry out day to-day operational plans, and coordinate and/or provide input into projects, programs, or systems.

Key Responsibilities

Provide an array of technical support activities that require subject matter knowledge to administer the program in an efficient, effective manner (e.g., communications, recordkeeping, reports, etc.). Serves as a point of contact for the program: review inquiries, determine the course of action to take, and complete, delegate or escape to the person best able to address the problem. Support the budget administration with forecasting, identify and resolve budget related issues, maintain expense controls, review monthly expenditures and projections, ensure appropriateness and accuracy of expenditures against guidelines. Assists in the ongoing evaluation of the program’s workflows, design, and documentation to ensure it as administer effectively and efficiently; makes minor improvements of processes, procedures, or systems within job area or team. Oversees services with vendors and resolve outstanding issues.

Minimum Qualifications

Bachelor’s Degree preferred; two to three (2-3) years of professional experience preferably in higher education and/or development required. The university is seeking a highly motivated, energetic individual who can think independently and analytically. Ability to manage and facilitate an intense workload and produce quality results in a fast‑paced environment. Must be able to manage multiple priority projects at once with ease and efficiency. Must be proactive, anticipate problems, be resourceful, and work effectively with colleagues and external constituents at all levels. Strong interpersonal skills necessary for building relationships with external (donors, prospects) and internal (faculty, staff, colleagues) constituents. Excellent verbal and written communication skills. Strong organizational skills. Highly collaborative in approach. Ability to exercise good judgment when dealing with confidential and sensitive material. Proficiency in Microsoft Word, PowerPoint, Outlook, and Excel.

Position Type

General Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Grade/Pay Type: 107S Expected Hiring Range: $53,615.00 - $75,728.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly‑situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real‑world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000‑plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.