Program Operations & Enrollment Support Specialist

Community Partnership of Southeast Missouri; Cape Girardeau (MO); On-site; USD 38,000 - 65,000; Full time

Job summary

Community Partnership of Southeast Missouri (CPSEMO) seeks a Program Support Specialist to streamline enrollment, documentation, scheduling, and coordination for SEMO RISE. You will maintain participant records, assist with intake, and support grant-related activities to ensure compliant, efficient operations.

In this role, you will collaborate with the Project Manager, Case Manager, Employment Navigator, Outreach & Engagement Specialist, and Data & Performance Specialist to keep workflows

Qualifications

• High school diploma or equivalent.
• Experience in administrative support, office coordination, records management, or a related field.
• Strong organizational skills and attention to detail.
• Proficiency with common office software (email, word processing, spreadsheets, calendars).
• Strong written and verbal communication skills.
• Ability to handle confidential information professionally.

Responsibilities

• Assist with participant enrollment and intake processes and coordinate related activities.
• Maintain organized participant files and ensure documentation is collected and stored properly.
• Coordinate scheduling of appointments, orientations, workshops, and meetings.
• Provide day-to-day administrative support to the program team and manage supplies.
• Enter and track data in designated systems and support reporting.
• Serve as an administrative point of contact for participant inquiries and program communications.
• Support grant compliance and quality assurance activities.

Skills

Administrative support

Organization

Communication

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Associate degree or additional training

Job description

Community Partnership of Southeast Missouri (CPSEMO) seeks a Program Support Specialist to streamline enrollment, documentation, scheduling, and coordination for SEMO RISE. You will maintain participant records, assist with intake, and support grant-related activities to ensure compliant, efficient operations.

In this role, you will collaborate with the Project Manager, Case Manager, Employment Navigator, Outreach & Engagement Specialist, and Data & Performance Specialist to keep workflows