Program Operations & Data Assistant I

State of Colorado; Colorado Springs (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PERA retirement plan

Medical and dental health plans

Paid holidays & leave

Wellness program & tuition assistance

Job summary

The State of Colorado, CDOC Headquarters in Colorado Springs, is seeking a Program Assistant I to provide detailed data, budget information, and operational support to Behavioral Health leadership. This role emphasizes accuracy, customer service, and collaboration with internal and external stakeholders.

Responsibilities include data management, reporting, and assisting in planning treatment delivery activities.

Qualifications

• Four (4) years of general clerical experience related to the work assigned.
• Combination of related education in Business, Criminal Justice or similar discipline and/or relevant experience equal to four years.
• Excellent customer service and interpersonal skills; superb written and oral communications; self-directed work ethic.

Responsibilities

• Provide programmatic support on behalf of an executive or director;
• Serve as primary liaison between work unit staff and stakeholders;
• Provide outstanding customer service to CDOC employees, outside agencies, and the public;
• Interpret and apply basic procedures, rules, and policies;
• Organize work processes to support management and delivery of services;
• Analyze and improve workflows to enhance efficiency;
• Prepare budget documents and assist with budget planning;
• Prepare executive presentations, reports, memos, and letters;
• Review records to verify details and monitor activities;
• Update systems and track issues for timely follow-up;
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Written communication

Oral communication

Analytical skills

Proofreading

Organization

Data gathering

Multi-tasking

English language proficiency

Office procedures

Learning personnel rules

Education

High school diploma or GED

Bachelor’s/related degree helpful

Tools

Microsoft Office

Google Suite

Job description

The State of Colorado, CDOC Headquarters in Colorado Springs, is seeking a Program Assistant I to provide detailed data, budget information, and operational support to Behavioral Health leadership. This role emphasizes accuracy, customer service, and collaboration with internal and external stakeholders.

Responsibilities include data management, reporting, and assisting in planning treatment delivery activities.