Program Operations Assistant II

Central Piedmont Community College; Charlotte (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Central Piedmont Community College in Charlotte, NC seeks an administrative support specialist to assist in logistics coordination, class setup, records management, and event planning for assigned programs.

The role includes scheduling classrooms, maintaining accurate records, advising students on schedules, and assisting with marketing activities. Strong communication and computer skills are essential for success.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, databases, spreadsheets, and presentation programs.
• Strong organizational and interpersonal abilities for coordinating multiple tasks.

Responsibilities

• Coordinate class set-up by assisting marketing, providing customer service, managing program records.
• Create master files and course information sheets in Microsoft 365, My College.
• Monitor, record and report program hours to CASE.
• Schedule classroom spaces and prepare rooms for classes.
• Prepare facilities and ensure equipment, materials, and handouts are ready.
• Assist in planning, promotion and execution of marketing events.
• Advise students on class schedules and attendance.
• Research and evaluate new equipment and purchasing needs.
• Monitor registered students, add/drop, and maintain program documents.
• Maintain session and student records including grades and attendance.
• Perform other duties as assigned.

Skills

Oral and written communication skills

Microsoft Word, Excel, PowerPoint

Organizational and interpersonal

Education

High school diploma or GED

36 semester units of college-level coursework

Job description

Central Piedmont Community College in Charlotte, NC seeks an administrative support specialist to assist in logistics coordination, class setup, records management, and event planning for assigned programs.

The role includes scheduling classrooms, maintaining accurate records, advising students on schedules, and assisting with marketing activities. Strong communication and computer skills are essential for success.