Program Operations Analyst

DC Government; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

Department of Housing and Community Development (DC Government) seeks a detail-oriented analyst to support day-to-day program operations. You'll examine management needs, analyze issues, and present results while researching and recommending administrative strategies to improve procedures and service delivery.

The role emphasizes evaluating current SOPs, developing guidelines, and standardizing forms to enhance efficiency and meet program goals in an office setting.

Qualifications

• Specialized Experience: Experience that equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position in or related to the program area.

Responsibilities

• Participates in analytical studies based on examination of management needs and presents results.
• Evaluates current procedures to improve operational efficiency and recommends improvements to program activities and services.
• Develops procedures and guidelines to satisfy department goals; standardizes administrative forms and procedures.
• Supports day-to-day program operating activities by researching issues, concerns, and complaints and proposing administrative strategies.

Education

Specialized Experience

Job description

Department of Housing and Community Development (DC Government) seeks a detail-oriented analyst to support day-to-day program operations. You'll examine management needs, analyze issues, and present results while researching and recommending administrative strategies to improve procedures and service delivery.

The role emphasizes evaluating current SOPs, developing guidelines, and standardizing forms to enhance efficiency and meet program goals in an office setting.