Program Analyst

TechOp Solutions International, Inc.; Washington; Hybrid; USD 70,000 - 100,000; Full time

Job summary

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment.

This role balances independent ownership with collaborative execution within a large, mission-driven team. The candidate will track and manage deliverables, coordinate reviews, and produce decision-ready materials,

Qualifications

• Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
• Ability to work independently and take products from concept to completion with minimal direction.
• Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
• Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.
• Active CBP/ICE Public Trust with suitability or Active Top Secret Clearance.

Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories.

Skills

Excel

PowerPoint

MS Office

Communication

Education

Bachelor’s degree

Tools

SOP drafting tools

Job description

Program Analyst

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.

Key Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories.

Work Location

• Telework, with occasional in-person work sessions in the Washington, D.C. area.
• Candidates must be local to the Washington, D.C. region.

Qualifications

• Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
• Demonstrated ability to work independently and take products from concept to completion with minimal direction.
• Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
• Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.
• Active CBP/ICE Public Trust with suitability or Active Top Secret Clearance.