Program Analyst

TechOp Solutions International; Washington (District of Columbia); Hybrid; USD 75,000 - 110,000; Full time

Job summary

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment.

This role balances independent ownership with collaborative execution across a large, mission-driven team. The position requires strong communication and advanced writing skills, proficiency in Excel and PowerPoint, and

Qualifications

• Bachelor's degree and 3+ years of relevant program analyst or operational support experience.
• Ability to work independently and take products from concept to completion with minimal direction.
• Strong written and verbal communication skills for stakeholder briefings and leadership updates.
• Advanced writing skills with experience drafting SOPs, policies, reports and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Excellent organization and ability to manage multiple priorities in a fast-paced, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.

Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess processes, workflows, and documentation to identify opportunities for efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations.
• Draft, edit, and maintain SOPs, process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories.

Skills

Strong communication

Advanced writing

Process improvement

Data analysis

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.

Key Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories.

Work Location

• Telework, with occasional in-person work sessions in the Washington, D.C. area.
• Candidates must be local to the Washington, D.C. region.

Requirements

• Bachelor's degree and 3+ years of relevant program analyst or operational support experience.
• Demonstrated ability to work independently and take products from concept to completion with minimal direction.
• Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
• Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.
• An Active CBP/ICE Public Trust with suitability or an Active Top Secret Clearance.