Program Operations Administrator

Jobtailor; Tallahassee (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor in Tallahassee, FL seeks an experienced manager to oversee regulatory and administrative processes for the Florida Board of Massage Therapy and Florida Council of Licensed Midwifery. You will analyze operations, prepare board agendas, and represent the department at meetings.

The role requires strong leadership, data analysis, and adherence to Florida statutes. On-site presence is essential for daily oversight and collaboration with staff and stakeholders.

Qualifications

• Must be physically present in the office to effectively perform job duties and responsibilities
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems
• At least two (2) years of management experience
• Ability to compile, organize and analyze data
• Ability to understand and apply Florida Statutes, rules, policies, and procedures
• Ability to plan, organize and coordinate work activities independently
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with others
• Ability to type with sufficient speed to transcribe meeting minutes
• Ability to complete editorial reviews of documents for errors
• Ability to learn and communicate effectively, orally and in writing, in English
• Successful completion of required security background check and/or drug screening
• Employment eligibility verification through Form I-9 and E-Verify
• Male applicants born on or after October 1, 1962, must meet Selective Services System registration or exemption requirements

Responsibilities

• Oversee regulatory and administrative processes supporting the Florida Board of Massage Therapy and Florida Council of Licensed Midwifery
• Analyze, formulate, and recommend process improvements
• Manage preparation of Board and Council meeting agendas
• Travel to and represent the Board and/or Department at Board or related meetings at least four times per year
• Review enforcement and compliance data as part of the licensure process
• Participate in Board office management and leadership activities
• Lead special projects and coordinate functions with team members
• Function as Acting Board Executive Director in the Executive Director’s absence
• Supervise a team of eight staff, including two direct reports
• Plan workloads, workflows, deadlines, and work objectives
• Evaluate, train, hire, discipline, and promote staff as appropriate
• Ensure regular staff meetings and effective office communication
• Provide verbal and written guidance to educators, applicants, licensees, and the public on statutory, rule, and policy requirements
• Evaluate policies and procedures, conduct research and analysis, and recommend changes to management

Skills

Management Experience

Regulatory Compliance

Data Analysis

Effective Communication

Team Supervision

Tools

Microsoft Office Suite

IBuilder

IViewer

Adobe Acrobat

LEIDS Systems

Job description

• Oversee regulatory and administrative processes supporting the Florida Board of Massage Therapy and Florida Council of Licensed Midwifery
• Analyze, formulate, and recommend process improvements
• Manage preparation of Board and Council meeting agendas
• Travel to and represent the Board and/or Department at Board or related meetings at least four times per year
• Review enforcement and compliance data as part of the licensure process
• Participate in Board office management and leadership activities
• Lead special projects and coordinate functions with team members
• Function as Acting Board Executive Director in the Executive Director’s absence
• Supervise a team of eight staff, including two direct reports
• Plan workloads, workflows, deadlines, and work objectives
• Evaluate, train, hire, discipline, and promote staff as appropriate
• Ensure regular staff meetings and effective office communication
• Provide verbal and written guidance to educators, applicants, licensees, and the public on statutory, rule, and policy requirements
• Evaluate policies and procedures, conduct research and analysis, and recommend changes to management

Requirements

• Must be physically present in the office to effectively perform job duties and responsibilities
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems
• At least two (2) years of management experience
• Ability to compile, organize and analyze data
• Ability to understand and apply Florida Statutes, rules, policies, and procedures
• Ability to plan, organize and coordinate work activities independently
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with others
• Ability to type with sufficient speed to transcribe meeting minutes
• Ability to complete editorial reviews of documents for errors
• Ability to learn and communicate effectively, orally and in writing, in English
• Successful completion of required security background check and/or drug screening
• Employment eligibility verification through Form I-9 and E-Verify
• Male applicants born on or after October 1, 1962, must meet Selective Services System registration or exemption requirements

Core Competencies

Demonstrates strong leadership and management capabilities, including team supervision, process improvement, and effective communication. Proficient in analyzing regulatory requirements and providing guidance on statutory and policy matters.

Highest-signal resume keywords

• Management Experience
• Regulatory Compliance
• Data Analysis
• Effective Communication
• Team Supervision

Hard Skills

• Data Analysis
• Process Improvement
• Policy Evaluation
• Meeting Agenda Preparation
• Document Review

Soft Skills

• Effective Communication
• Team Leadership
• Relationship Building
• Organizational Skills

Certifications & Qualifications

• Security Background Check
• Drug Screening
• Employment Eligibility Verification

Industry Keywords

• Florida Statutes
• Board of Massage Therapy
• Licensed Midwifery
• Compliance Data
• Statutory Requirements

Tools & Technologies

• Microsoft Office Suite
• IBuilder
• IViewer
• Adobe Acrobat
• LEIDS Systems