PROGRAM OPERATIONS ADMINISTRATOR - SES - 64080941

State of Florida; Tallahassee (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays

Health insurance options

Retirement plan options

Job summary

State of Florida, Department of Health, in Tallahassee, seeks a Programs Operations Administrator to oversee regulatory and administrative processes for the Board of Massage Therapy and the Council of Licensed Midwifery. The role reports to the Board Executive Director and manages a small team, including acting as Executive Director when necessary.

The position is full-time, on-site, requiring coordination of meetings, compliance oversight, and staff development within the Bureau of Health Care

Qualifications

• Must be physically present in the office.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems.
• At least two (2) years of management experience.

Responsibilities

• Oversee regulatory and administrative processes for the Board of Massage Therapy and Council of Licensed Midwifery.
• Prepare agendas for Board and Council meetings; travel to and represent the Board or Department at meetings.
• Review enforcement and licensure data for the licensure process.
• Lead Board office management and special projects; act as Acting Board Executive Director when needed.

Skills

Data analysis

Statutes & rules

Planning

Communication

Relationship skills

Minute taking

Editing

Tools

Microsoft Office

iBuilder

iViewer

Adobe Acrobat

LEIDS

Job description

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PROGRAM OPERATIONS ADMINISTRATOR - SES - 64080941

Date: Sep 14, 2026

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:883461

Agency: Department of Health

Working Title: PROGRAM OPERATIONS ADMINISTRATOR - SES - 64080941

Bureau of Health Care Practitioner Regulation

Board of Massage Therapy

Program Operations Administrator

Full Time, Selected Exempt Service Position

Your Specific Responsibilities

The incumbent will be responsible for oversight of regulatory and administrative processes and providing services to support the Florida Board of Massage Therapy and the Florida Council of Licensed Midwifery. The incumbent will be supervised by the Board Executive Director and must use discretion and independent judgment when performing the following duties and responsibilities:

• Analyze, formulate, and recommend proposals to improve process related to the Board of Massage Therapy and Council of Licensed Midwifery.
• Manage the preparation of agendas for Board and Council meetings; Travel to and represent the Board and/or the Department at Board or related meetings at least four times per year.
• Review enforcement and compliance data as part of the licensure process for the Board of Massage Therapy and Council of Licensed Midwifery.
• Participate in the Board office management and leadership team; Assume lead responsibility for special projects and activities as assigned and coordinate functions with other team members, as needed; Function as Acting Board Executive Director in the absence of the Executive Director.
• Serve as supervisor for a total team of eight (8) staff, including being the direct supervisor for two (2). Supervisory duties include motivating employees to improve the quality and quantity of work performed and retain them as staff; planning workloads, workflows, deadlines, and work objectives to ensure the best use of time and resources; evaluating employees through establishing evaluation expectations and responsibilities; training employees in methods for performing an effective and efficient job and ensuring staff receive necessary training; participating in the hiring and selection process for vacant positions; taking disciplinary or promotional actions as appropriate; and guaranteeing staff meetings are conducted on a regular basis and staff use effective methods to maintain communication within the Board office.
• Communicate verbally and in writing to provide guidance to educators, applicants, licensees and the public regarding the statutory, rule, and policy requirements of the regulatory process.
• Evaluate policies and procedures, identify issues requiring attention, conduct necessary research and analyses, and recommend changes to management to improve processes and efficiency.

Knowledge, Skills, and Abilities Required for the Position

• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes, rules, policies, and procedures.
• Ability to plan, organize and coordinate work activities independently.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to type with sufficient speed to transcribe meeting minutes.
• Ability to complete editorial reviews of documents for errors.

Qualifications

Minimum:

• Must be physically present in the office to effectively perform job duties and responsibilities.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems.
• At least two (2) years of management experience.

Florida Department of Health Mission, Vision, and Values

Mission

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be theHealthiestState in the Nation.

Values

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

This is a fully on-site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.