Program Navigator & Front Desk Specialist

The Children's Cabinet; Reno (NV); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Children’s Cabinet in the United States (Reno, NV area) is seeking a Front Desk/Program Navigator to greet visitors, handle calls, perform data entry, and support program staff and parent training activities. The role requires strong customer service, organization, and ability to work with diverse families in a fast-paced setting.

Primary duties include maintaining records, assisting with training registrations, coordinating with instructors and staff, and providing general clerical support

Qualifications

• High School Diploma or GED or associate’s degree in related field or experience will be considered.
• 2+ years of office administration or customer service experience preferred.
• Ability to pass background checks and possess reliable transportation.

Responsibilities

• Greet visitors and callers professionally and offer assistance.
• Assist parents and child care providers with resources and referrals.
• Handle data entry, intake procedures, and report generation.
• Maintain program documentation and learning environments.
• Support scheduling, newsletters, calendars, and educational materials.
• Open/close office and monitor mail and deliveries.
• Maintain organization of front desk, lobby, and common areas.

Skills

Customer service

Organizational skills

Technological proficiency

Business correspondence formatting

Early childhood education knowledge

Licensing requirements knowledge

Education

High School Diploma or GED

Associate's degree in related field

Tools

Microsoft Office

Database software

Job description

The Children’s Cabinet in the United States (Reno, NV area) is seeking a Front Desk/Program Navigator to greet visitors, handle calls, perform data entry, and support program staff and parent training activities. The role requires strong customer service, organization, and ability to work with diverse families in a fast-paced setting.

Primary duties include maintaining records, assisting with training registrations, coordinating with instructors and staff, and providing general clerical support