Program Manager, Workforce Solutions & Partnerships

Equus; Dallas (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Equus Workforce Solutions in Dallas seeks a Program Manager for the Dallas Opportunity Center. The role focuses on leading workforce programs, coordinating with employers, and guiding participants through job readiness and placement activities.

You will oversee program operations, ensure compliance with contractual obligations, and drive performance improvements while mentoring a local office team and supporting participants toward self-sufficiency.

Qualifications

• Bachelor's Degree or 2 years' work experience in business-to-business sales, marketing, customer service, staffing or recruiting.
• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills with public speaking or outside sales experience.
• Familiarity with the communities being served and understanding of local needs and resources.
• Demonstrated knowledge of labor market trends.
• Bi-lingual (English/Spanish) preferred.
• Ability to work well in teams and independently.
• Valid driver's license in good standing and proof of automobile insurance.

Responsibilities

• Develops and maintains knowledge of the local labor market and stays apprised of local business needs and job placement opportunities.
• Develops plans with employers to identify job openings, training initiatives and alternative work activities.
• Works with staff to facilitate job placements and supports employers by recruiting, interviewing, and hiring qualified candidates.
• Enters employer information and monitors activities; assists with job fairs and events.
• Oversees project activities and operations, ensures contractual obligations and compliance, and analyzes processes to optimize performance.
• Defines operational goals, prioritizes assignments, and delegates staff to meet performance standards.
• Supervises local office team and manages a caseload of participants with counseling and mentoring.
• Assesses participant competencies and progress, identifies employment barriers, and drives remediation and retention efforts.

Skills

Verbal and written communication

Presentation skills

Community knowledge

Labor market trends

Customer service

Bilingual English/Spanish

Teamwork and independence

Microsoft Office proficiency

Driver's license

Education

Bachelor's Degree or 2 years' work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Equus Workforce Solutions in Dallas seeks a Program Manager for the Dallas Opportunity Center. The role focuses on leading workforce programs, coordinating with employers, and guiding participants through job readiness and placement activities.

You will oversee program operations, ensure compliance with contractual obligations, and drive performance improvements while mentoring a local office team and supporting participants toward self-sufficiency.