Program Manager, Workforce Development & Impact

Equus; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Equus Workforce Solutions, Dallas Oppportunity Center, is seeking a Program Manager to oversee workforce program activities, coordinate with employers, and support participant success. The role focuses on delivering job placements, training initiatives, and compliance across local centers.

You will manage a caseload, supervise staff, and ensure timely services while maintaining knowledge of labor market trends.

Qualifications

• Bachelor's Degree or 2 years' relevant work experience.
• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills with public speaking or outside sales experience.
• Bi-lingual (English/Spanish) preferred.
• Proficient in Microsoft Windows and Office.
• Ability to work well in teams and independently.
• Valid driver's license in good standing and proof of automobile insurance required.

Responsibilities

• Develops and maintains knowledge of the local labor market and job placement opportunities.
• Develops plans with employers to identify job openings, training initiatives and alternative work activities.
• Works with staff to facilitate job placements and support employers with recruiting, interviewing, and hiring.
• Enters employer information into databases and monitors employer activities.
• Assists with job fairs and employer hiring events and coordinates related activities.
• Oversees programmatic activities and operations to meet contractual obligations and compliance.
• Analyzes processes to optimize performance and defines operational goals.
• Supervises local office team to ensure timely services and program objectives.
• Manages a caseload of participants and provides counseling and mentoring.
• Assesses participant competencies and identifies employment barriers, providing remediation as needed.
• Monitors progress through program cycles from outreach to retention and advancement.
• Maintains updated participant files and records reflecting services issued and program history.

Skills

Verbal communication

Written communication

Customer service

Presentation skills

Bilingual (English/Spanish)

Microsoft Office

Teamwork

Education

Bachelor's Degree

2 years' related work experience (sales/marketing/customer service/staffing)

Job description

Equus Workforce Solutions, Dallas Oppportunity Center, is seeking a Program Manager to oversee workforce program activities, coordinate with employers, and support participant success. The role focuses on delivering job placements, training initiatives, and compliance across local centers.

You will manage a caseload, supervise staff, and ensure timely services while maintaining knowledge of labor market trends.